Yale New Haven Health Urgent Care

Urgent Care • Waterbury, CT • Since 2008

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About

Yale New Haven Health Urgent Care is a private urgent care network under Yale New Haven Health System, with 19 locations across Connecticut and New York. It provides walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries, on-site X-ray and labs, and accepts insurance (with self-pay options). Locations operate year-round with standard hours (8:00 a.m.–8:00 p.m. weekdays; 9:00 a.m.–5:00 p.m. weekends/holidays) and offer parking. HQ is in Brookfield, CT. Services, locations, and booking are available at ynhhs.org/urgent-care. Contact: main lines include 860-650-3848 and 855-349-2828.

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Clinic Type

Urgent Care

Address

920 Wolcott St., Waterbury, CT 06705

Phone

860-650-3848

Email

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Opening Hours

Mon–Fri: 8 am – 8 pm; Weekends: 9 am – 5 pm

Website

https://www.ynhhs.org/locations/waterbury-920-wolcott-st-urgent-care

Telehealth

Virtual care available

Services Offered

Urgent care
Walk-in care
Pediatrics
Physicals
X-Ray
COVID-19 testing
Virtual care
Pediatric care
Sore & Strep Throat
Urinary Tract Infections
STD testing
Minor injuries
General illness
Laboratory services
Allergies
Asthma
Cold and flu
Ear infection
Skin infection and rash
Walk-in physicals
Sore and strep throat
Vaccinations not specified

Insurance & Payment

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Languages Spoken

English

FAQs

What are the hours for this urgent care center?

Mon – Fri: 8 am - 8 pm Weekends: 9 am - 5 pm

Commitments

High-quality urgent care backed by Yale New Haven Health

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

ThreeBestRated: 4.8/5.0 (10 (featured inspection ratings))
Solv Health: 4.42/5.0 (844)

Patients praise

attentive and professional staff
efficient and prompt service
clean and welcoming facility environment
thorough explanations from medical providers
ease of online appointment scheduling

Common complaints

occasional longer wait times during peak hours
instances of administrative or registration errors
some concerns regarding billing processes
isolated negative experiences with specific staff members or clinical thoroughness

"From the receptionist to the Doctor everyone was courteous knowledgeable and very polite and respectful. Office is always clean and patient is always very well taken care of and informed of issues."

— ThreeBestRated (Patient Review)

"Professional and courteous staff. The appearance was nice and you can smell the cleanness. The NP was excellent and gave me great advice. The wait time is worth the care."

— ThreeBestRated (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].