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Primary Care in Rhode Island, Warwick

Primary Care in Rhode Island

Primary Care • Warwick, RI

Clinic Type

Primary Care

Address

—

Phone

+1%20(401)%20227-3669

Email

patientserviceline@wihri.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care

Team

  • Care New England Medical Group — Primary Care Locations Rhode Island

Insurance & Payment

—

Languages Spoken

—

FAQs

When an urgent but non-emergency health issue arises, your first call should be to your primary care provider (PCP). Reaching out to your PCP before a trip to the emergency room can save you time, hassle, and money – offering same-day appointments and convenient telehealth visits.

This is guidance about how to contact your PCP and use same-day appointments or telehealth; it is not a formal FAQ with a question/answer format.

If you're unsure what to do when a health issue arises, call your PCP even after regular office hours. Each practice has a physician on call who can help you determine the best course of action. They will guide you on whether:

This describes after-hours guidance and who to contact, but does not present a specific question/answer pair.

can wait until the next business day for a regular appointment

Implied guidance as to scheduling urgency.

- You should

Fragment of guidance from the page; not a complete standalone FAQ item.

- You need to seek immediate attention at the Emergency Department (ED)

Indicates when to go to ED.

To schedule a same-day appointment, call your practice or schedule your appointment online.

Instruction for scheduling a same-day appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Brown Health Medical Group): 4.7/5 stars (39 reviews)
  • Vitals (Dr. John F. Horan): 4.8/5 stars (N/A (Individual Provider))
  • Healthgrades (Dr. Stephen Petteruti): 4.3/5 stars (N/A (Individual Provider))
  • Healthgrades (Dr. Sohaib Siddiqui): 5.0/5 stars (1 review)
  • Vitals (Dr. Michael R. Martin): 4.5/5 stars (N/A (Individual Provider))

Patients praise

  • Patients highly value compassionate and attentive care from individual physicians
  • Positive experiences with providers who listen thoroughly and do not rush appointments
  • Some practices maintain strong, long-term relationships with patients
  • Effectiveness of specialized programs for high-need patients (e.g., home-visit models)

Common complaints

  • Difficulty reaching offices by phone or receiving responses
  • High turnover of medical providers, leading to patient displacement
  • Frustrating or unprofessional experiences with administrative/front desk staff
  • Concerns regarding billing issues and lack of follow-up on referrals/testing

"Dr. Horan is a great doctor. He has treated 4 generations of our family. He is knowledgeable, kind, and easy to talk to. He listens to you. He explains things thoroughly..."

— Vitals (Dr. John F. Horan)

"This is the most unprofessional practice that I have encountered ever... You have to make your own call for referrals and they send you to places that you did not ask for to begin with."

— LocalityBiz (Primary Care Partners)

"By far the WORST communication I have ever had with an office... The amount of doctor turn over has been stressful to say the least."

— LocalityBiz (Brown Medicine)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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