
Primary Care in Rhode Island
Primary Care • Warwick, RI
Clinic Type
Primary Care
Address
—
Phone
+1%20(401)%20227-3669
patientserviceline@wihri.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
When an urgent but non-emergency health issue arises, your first call should be to your primary care provider (PCP). Reaching out to your PCP before a trip to the emergency room can save you time, hassle, and money – offering same-day appointments and convenient telehealth visits.
This is guidance about how to contact your PCP and use same-day appointments or telehealth; it is not a formal FAQ with a question/answer format.
If you're unsure what to do when a health issue arises, call your PCP even after regular office hours. Each practice has a physician on call who can help you determine the best course of action. They will guide you on whether:
This describes after-hours guidance and who to contact, but does not present a specific question/answer pair.
can wait until the next business day for a regular appointment
Implied guidance as to scheduling urgency.
- You should
Fragment of guidance from the page; not a complete standalone FAQ item.
- You need to seek immediate attention at the Emergency Department (ED)
Indicates when to go to ED.
To schedule a same-day appointment, call your practice or schedule your appointment online.
Instruction for scheduling a same-day appointment.
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Brown Health Medical Group): 4.7/5 stars (39 reviews)
- Vitals (Dr. John F. Horan): 4.8/5 stars (N/A (Individual Provider))
- Healthgrades (Dr. Stephen Petteruti): 4.3/5 stars (N/A (Individual Provider))
- Healthgrades (Dr. Sohaib Siddiqui): 5.0/5 stars (1 review)
- Vitals (Dr. Michael R. Martin): 4.5/5 stars (N/A (Individual Provider))
Patients praise
- Patients highly value compassionate and attentive care from individual physicians
- Positive experiences with providers who listen thoroughly and do not rush appointments
- Some practices maintain strong, long-term relationships with patients
- Effectiveness of specialized programs for high-need patients (e.g., home-visit models)
Common complaints
- Difficulty reaching offices by phone or receiving responses
- High turnover of medical providers, leading to patient displacement
- Frustrating or unprofessional experiences with administrative/front desk staff
- Concerns regarding billing issues and lack of follow-up on referrals/testing
"Dr. Horan is a great doctor. He has treated 4 generations of our family. He is knowledgeable, kind, and easy to talk to. He listens to you. He explains things thoroughly..."
— Vitals (Dr. John F. Horan)"This is the most unprofessional practice that I have encountered ever... You have to make your own call for referrals and they send you to places that you did not ask for to begin with."
— LocalityBiz (Primary Care Partners)"By far the WORST communication I have ever had with an office... The amount of doctor turn over has been stressful to say the least."
— LocalityBiz (Brown Medicine)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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