Duke Primary Care Heritage Internal Medicine
Internal Medicine • Wake Forest, NC
About
Duke Primary Care Heritage Internal Medicine in Wake Forest, NC offers internal medicine care for adults, including annual physicals, preventive care visits, physical exams, and acute illness visits. The clinic provides diabetes education and nutrition counseling, immunizations, chronic illness management for conditions like high blood pressure and high cholesterol, women's health care with gynecological screenings, lab tests, and sick visits for acute illnesses. Hours are Monday through Friday, 8:00 am to 5:00 pm.
Clinic Type
Internal Medicine
Address
Duke Health Heritage, 3000 Rogers Rd, Suite 200, Wake Forest, NC 27587-5745
Phone
919-385-3450
DHLNFinancialassist@duke.edu
Opening Hours
8:00 am–5:00 pm (Mon-Fri); Closed Sat-Sun
Telehealth
Available
Emergency Care
Concerns 24/7; after-hours calls answered by a health provider
Services Offered
Insurance & Payment
Duke Health contracts with most major health insurance carriers and transplant networks; verify with insurance before scheduling
Billing through Duke Health, My Duke Health portal (online payments), Financial assistance information available on site/website, Financial Assistance, cash, credit/debit cards, online payments via My Duke Health
Languages Spoken
FAQs
What services are offered by the internal medicine clinic?
Annual physicals, preventive care visits, physical exams, diabetes education and nutrition counseling, sick visits for acute illnesses, immunizations, chronic illness management, women's health care, lab tests.
What are the clinic hours?
8:00 am - 5:00 pm, Monday to Friday. Saturday and Sunday closed.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Top-Rated.Online: 3.4/5 (16 reviews)
- Duke Health official site (individual provider ratings): 4.83/5 (364 ratings, 41 reviews (for individual provider Dr. Jasmine Pettiford))
Patients praise
- attentive, high-quality physicians with good bedside manner
- positive experiences with lab technicians (in some instances)
- generally satisfied with front desk service (in some instances)
Common complaints
- rude or aggressive administrative staff
- difficulties with MyChart communication
- inconsistent appointment scheduling and reminders
- painful or incompetent lab experiences
"Dr. A. Ford at this facility is amazing! She is so very attentive to your needs and has top notch bed side manners. Her nurses on the other hand are so very rude. If you chat with them in my chart you can expect a sharp somewhat agressive response."
— LocalityBiz user review"I’ve been here before and had a fine experience with the lab. The tech was nice and front desk staff is always great. However this time the appointment reminder I was sent was for the 24th. When I show up for my appt they say it’s the 27th. I look at my chart and indeed there are two different dates and times listed... Waste of time."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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