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Premier ER + Urgent Care, Waco

Premier ER + Urgent Care

Urgent Care • Waco, TX • Since 2014 • 1 (Waco) locations

About

Premier ER & Urgent Care in Waco, TX offers full-service emergency and urgent care under one roof. Key details: - Locations: HQ at 900 Austin Ave, Waco; 221 S Jack Kultgen Expy, Waco; 9110 Jordan Ln Ste 911, Woodway. - Services: 24/7 emergency care and urgent care for non-life-threatening conditions in a single facility. - Access: Contact numbers available for scheduling or inquiries; private provider under Intuitive Health. - About: Established in 2014, based in Waco, TX, with a focus on patient experience and timely care.

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Clinic Type

Urgent Care

Address

221 S Jack Kultgen Expy, Waco, TX 76704

Phone

254-537-9452

Email

patient.advocate@premier.care

Opening Hours

ER: 24/7 | Urgent Care: 7am - 9pm daily

Website

https://www.premier.care/locations/waco/

Emergency Care

Available 24/7 ER; on-site lab testing and imaging

Services Offered

  • Urgent Care
  • Emergency Room
  • On-site lab testing
  • Imaging
  • Pediatrics
  • Orthopedic care

Team

  • ER-trained providers, Board-certified physicians and ER-trained providers — Medical team

Insurance & Payment

—

Languages Spoken

—

Social Media

FacebookInstagram

Photos

Premier ER + Urgent Care — photo 1 of 8Premier ER + Urgent Care — photo 2 of 8Premier ER + Urgent Care — photo 3 of 8Premier ER + Urgent Care — photo 4 of 8Premier ER + Urgent Care — photo 5 of 8Premier ER + Urgent Care — photo 6 of 8Premier ER + Urgent Care — photo 7 of 8Premier ER + Urgent Care — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • ratings.md: 4.7/5 (4,336 verified ratings)
  • Yelp: 3.9/5 (61 reviews)
  • Birdeye: 5.0/5 (395 reviews)

Patients praise

  • Friendly and attentive staff
  • Clean facility
  • Fast/efficient service
  • Good communication/care and follow-up

Common complaints

  • Long wait times / delays for some services (e.g., ultrasound or radiology)
  • Insurance/administrative issues (staff would not help with insurance verification)
  • Occasional cleanliness issues mentioned in rooms

"“My Husband, son and I have all l been treated there and we are Always blown away at how fast, courteous and wonderful the front desk staff, Nurses and Doctors are!!!”"

— Birdeye (Premier Urgent Care)

"“Staff would not help with insurance verification for their facility. Would not recommend.”"

— Yelp (Premier ER and Urgent Care - Waco)

"“Long wait times and occasional delays in services like ultrasound and radiology.”"

— ratings.md (Premier ER & Urgent Care - Waco)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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