Baylor Scott & White Urgent Care+
Urgent Care • Waco, TX
About
Baylor Scott & White Urgent Care+ Waco (Hewitt) is a walk-in urgent care clinic in southwest Waco, Texas, located near Hewitt Drive and Chapel Road. It provides same-day care for minor illnesses and injuries for the whole family, including pediatric urgent care, immunizations, annual physicals, and virtual urgent care available 24/7 through MyBSWHealth.
Clinic Type
Urgent Care
Address
Urgent Care+ Waco (Hewitt), southwest Waco near Hewitt Drive and Chapel Road, across from Refresco
Phone
254.666.3627
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Opening Hours
Extended and holiday hours (specific hours not listed)
Telehealth
Yes, virtual urgent care via MyBSWHealth; 24/7 access
Emergency Care
Not specified; mentions 24-hour ER at Baylor Scott & White Medical Center – Hillcrest in Waco (not at this location)
Services Offered
Insurance & Payment
Insurances accepted: NextCare; Baylor Scott & White Health Plan; verify specific plan at visit or call 1.888.381.4858
Cash, Credit/Debit, Insurance, Pay Your Bill, Financial Assistance, Surprise Billing Protection
Languages Spoken
FAQs
What is Urgent Care+ best used for?
Urgent care is for minor illnesses and injuries that are not life threatening.
Is there virtual urgent care available?
Yes, MyBSWHealth offers virtual urgent care 24/7.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- SolvHealth: 4.7 out of 5
- Wheree: 8.4 out of 10 (Very good)
- SolvHealth (Hillcrest location): 4.8 out of 5 (64 reviews)
- Facebook: 78% recommended (12 reviews)
Patients praise
- Friendly, compassionate, and professional staff
- Efficient, convenient online appointment and check-in process
- Clean, welcoming, and child-friendly facility environment
- Quick, accurate diagnoses and effective treatment plans
- Accommodating regarding insurance, including VA health insurance
Common complaints
- Occasional longer wait times during peak periods or due to high patient volume
- Some patients expressed dissatisfaction with having nurse practitioners instead of physicians available on-site
- Occasional administrative issues such as incorrect scheduling of prescription pick-ups
- Minor feedback regarding the need for updated office supplies or decor
"It was an easy process as the online early check in and appointment setting made it really convenient!! Staff was really nice and helpful and I was seen pretty quickly. Feeling better already after my visit."
— SolvHealth user review"I think you all should have a doctor on call not a nurse practitioner. When I asked her about doctors she stated this who you got. I didn't like the answer..."
— SolvHealth user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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