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Bon Secours, Virginia

Bon Secours

Hospice & Palliative Medicine • Virginia, MN

About

Bon Secours Palliative Care & Hospice in Virginia, Minnesota provides specialized palliative care and hospice services for patients with cancer and life-limiting illnesses. Palliative care offers pain relief, symptom management, and emotional support alongside medical treatments, while hospice provides comfort-focused care including 24-hour inpatient care, home hospice care, skilled nursing, and bereavement services when curative treatment is no longer pursued.

Clinic Type

Hospice & Palliative Medicine

Address

—

Phone

888-538-3832

Email

emailCompliance@BSMHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Hospice
  • Palliative Care
  • Hospice Services
  • Palliative-care services for cancer patients

Team

  • Bon Secours Hospice & Palliative Medicine team, board-certified physicians; palliative-care certified advanced practice nurses; clinical social workers; other specialists — Clinical team

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What is palliative care vs hospice?

Palliative care is provided with medical treatments as an extra layer of support; hospice is provided after disease-directed cancer therapy is no longer part of treatment and cancer has become life-limiting.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Blue Ridge Hospice): 4.6/5 (102)
  • Birdeye (VHS Hospice): 5.0/5 (16)
  • Birdeye (Augusta Health Hospice of the Shenandoah): 4.0/5 (9)
  • AssistedLivingScout (Hospice of Virginia): 4.9/5 (62)
  • Facebook (Hospice of Virginia): 96% recommendation rate (22)

Patients praise

  • High satisfaction with compassionate, attentive, and respectful staff
  • Strong support for family members, not just the patient
  • Praise for promptness and accessibility of care, including on-call support
  • Professionalism during difficult transitions of care

Common complaints

  • Reports of rude or unprofessional staff behavior
  • Concerns regarding responsiveness to patient needs and scheduling difficulties
  • Mixed reports of declining quality of care over time
  • Complaints about lack of communication and limited support for families

"Staff was rude and very unprofessional... The admissions nurse laughed at the patients diagnosis... They would not work with our schedule and demanded to come when it worked for them only."

— Birdeye review of Blue Ridge Hospice

"From the first contact in the hospital to transition to home, staff have been professional, respectful and empathetic to our family. They treat us like family."

— AssistedLivingScout review of Hospice of Virginia

"No matter what time of day or night when we called hospice, there was always help either by phone or in person. Thank you!"

— Testimonial for Hospice & Palliative Care of Virginia

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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