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Mercy Clinic Family Medicine, Van Buren

Mercy Clinic Family Medicine

Critical Care Medicine • Van Buren, AR

About

Mercy Clinic Family Medicine - Van Buren in Van Buren, AR provides primary care for the entire family, including sports and occupational physicals, wellness exams, immunizations, and treatment of minor illnesses and injuries. The clinic offers walk-in hours Monday, Tuesday, Thursday, and Friday from 8 a.m. to 3:30 p.m., and patients can access their health information through the MyMercy app.

Clinic Type

Critical Care Medicine

Address

2800 Fayetteville Road, Van Buren, AR 72956

Phone

(479) 314-4000

Email

disabilityaccommodations@mercy.net

Opening Hours

Phone hours: M-F 7 a.m.–5:30 p.m.; Sat 8 a.m.–noon; Appointment scheduling and non-medical requests 24/7 via MyMercy or mercy.net

Services Offered

  • Primary care
  • Sports and occupational physicals
  • General medical evaluations and wellness exams
  • Flu shots and other immunizations
  • Diagnosis and treatment of adult and pediatric conditions
  • Treatment of minor illnesses and injuries (strains, sprains, fractures)
  • MyMercy patient portal

Insurance & Payment

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Phone hours 7 a.m. – 5:30 p.m. Mon–Fri; Sat 8 a.m. – noon

Languages Spoken

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FAQs

Walk-In Hours

Need care now? We offer walk-in hours for all patients: Monday, Tuesday, Thursday and Friday: 8 a.m. - 3:30 p.m. No appointment needed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.4 out of 5 stars (41 reviews)
  • Facebook: 82% recommendation rate (7 reviews)
  • Mercy (Provider-specific rating for Dr. Misty Roshel Gonzalez): 4.9 out of 5 stars (480 patient ratings)

Patients praise

  • Friendly and caring staff members
  • Doctors described as straight-forward and professional
  • Satisfaction with specific providers like Dr. Baker and Dr. Gonzales

Common complaints

  • Staff incompetence and lack of responsiveness
  • Long wait times
  • Feeling rushed and uncaring environment
  • Poor follow-through on medical issues

"This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed. Both the staff and Dr. Hamby seem to be rushed and non caring. There is no follow through."

— Healthgrades

"Dr. Gonzales is wonderful as is everyone there!"

— Birdeye

"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point. Been my Dr for over a decade."

— Birdeye

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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