Vail Health
Primary Care • Vail, CO • multiple locations across mountain communities (Avon, Basalt, Beaver Creek, Breckenridge, Dillon, Eagle, Edwards, Frisco, Gypsum, Vail) locations
About
Vail Health is a nonprofit hospital system based in Vail, Colorado, operating 8 locations nationwide (primarily in Colorado). It runs a 56-bed hospital with a 24/7 Level III Trauma Center, a Schow Cancer Center, Sonnenalp Breast Center, and Howard Head Sports Medicine. The system provides comprehensive services including orthopedics, cardiology, physical therapy, endocrinology, internal medicine, cancer care, childbirth, surgery, and plastics, with affiliated clinics and campuses in Edwards, Eagle, Avon, Dillon, and Vail, plus a nearby helipad for medical transports. Vail Health is governed by a volunteer board and is affiliated with The Steadman Clinic and Vail-Summit Orthopaedics. It emphasizes world-class care with a focus on trauma, cancer treatment, and sports medicine, supported by a broad network of urgent care sites and specialty centers.
Clinic Type
Primary Care
Address
180 S Frontage Rd W, Vail, Colorado 81657, US
Phone
9749614546
info@vailhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Emergency care available
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Vail Health): 2.3 (70 reviews)
- Birdeye (Vail Valley Medical Center): 3.0 stars (4 reviews)
- Apple Maps: 2.3 (70 (Yelp-linked count shown))
- Healthgrades (Vail Health Hospital): 83% patients would recommend (not provided)
- Leapfrog Group (Vail Health): 110.77/120 score (overall) and top-box CAHPS experience domains shown (not provided)
Patients praise
- Patient experience recognition (Press Ganey awards) suggests strong experience in ED and inpatient units
- citations:
- Leapfrog CAHPS top-box results for facilities/staff, procedure communication, overall rating, and willingness to recommend are high (93%+ for several domains)
Common complaints
- Complaint themes include billing problems and billing-related frustration
- citations:
- Some Yelp reviews describe being overbilled/billed again or experiencing issues at urgent care
- Leapfrog hand hygiene monitoring not meeting requirements in a hand hygiene domain (performance gaps)
""Avoid this hospital at all costs. The billing team is a total disaster...""
— Apple Maps (includes Yelp-linked reviews)""Good care but patient pay is higher than others... Also, do not negotiate billing.""
— Apple Maps""Vail Health has been nationally recognized... Guardian of Excellence Award®... Emergency Department and... Inpatient Departments... were 2024... winners.""
— Vail Health press release (Press Ganey Human Experience Guardian of Excellence Awards)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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