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Patient Concierge

Concierge MedicineVail, CO • 4 (Vail, Edwards, Frisco, Aspen) locations

Clinic Type

Concierge Medicine

Address

Locations in Vail, Edwards, Frisco, and Aspen; Headquarters in Colorado, USA

Phone

Vail: 970-476-1100; Edwards: 970-476-1100; Frisco: 970-476-1100; Aspen: 970-476-1100; Basalt: 970-476-1100

Email

concierge@thesteadmanclinic.com; aspenconcierge@thesteadmanclinic.com

Opening Hours

8 am to 5 pm, Monday to Friday (concierge)

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Orthopaedic care
  • Conscious concierge travel planning
  • Patient concierge services

Team

  • The Steadman Clinic team — Concierge/Travel coordination

Insurance & Payment

  • Not specified in provided text

Not specified

Not specified

Languages Spoken

  • English
  • Not specified
  • (assume English)

Pricing

  • Concierge travel and non-medical request assistance included with patient visit; contact for Vail/Summit County 970-479-5898 or concierge@thesteadmanclinic.com, 8 am–5 pm, Monday–Friday; Aspen/Basalt location 970-742-7031 or aspenconcierge@thesteadmanclinic.com

FAQs

What services does the Patient Concierge offer?

Assistance with travel, entertainment, dining, activities and other non-medical requests for visitors to any clinic.

How can I contact the Vail/Summit concierge?

Call 970-479-5898 or email concierge@thesteadmanclinic.com, 8 am to 5 pm, Monday to Friday.

How can I contact the Aspen/Basalt concierge?

Call 970-742-7031 or email aspenconcierge@thesteadmanclinic.com.

Awards & Accreditations

  • Accredited Business. Rating A+ Click for Review
  • Accredited Business. Rating A+ (as per brochure)

Photos

What Patients Say

Overall sentiment across review platforms: positive

Patients praise

  • Complimentary service for travel, lodging, and dining assistance
  • Personalized, patient-focused experience reported in testimonials
  • Effective coordination of non-medical needs for orthopedic surgery patients

Common complaints

  • Some patients have expressed frustration regarding customer service and lack of assistance, although these complaints are generally directed at the clinics or medical facilities themselves rather than a specific 'Patient Concierge' service.

"It felt like I was being assisted by a customer service or concierge team as opposed to a doctor's office."

Vail-Summit Orthopaedics & Neurosurgery Patient Testimonial

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of .

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