
VitalSkin Dermatology
Dermatology • Urbana, IL • Since 2019
About
VitalSkin Dermatology is a privately held wellness and dermatology practice based in Urbana, Illinois, with 2 offices in Champaign-Urbana (HQ at 1111 W Kenyon Rd, Urbana). Founded in 2019, it offers advanced medical and cosmetic dermatology services and operates as a world-class practice management firm focused on aligning clinical, financial, and lifestyle priorities for physicians. The team includes leaders in cosmetic care, HR, marketing, and IT, and the practice has grown to about 70 staff. They recently announced adding Dr. Todd Johnson to the medical and cosmetic dermatology team. The company has presence in the Champaign-Urbana area and maintains a public LinkedIn presence.
Clinic Type
Dermatology
Address
1111 W. Kenyon Rd. Ste. B Urbana, IL 61801
Phone
+2178193376
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Opening Hours
Monday: 8:00am – 5:00pm; Tuesday: 8:00am – 5:00pm; Wednesday: 8:00am – 5:00pm; Thursday: 8:00am – 5:00pm; Friday: 8:00am – 5:00pm; Saturday & Sunday: Closed
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
How can I make or reschedule an appointment?
Scheduling or updating an appointment is easy. Simply give us a call or you can make an appointment on our website.
How can I prepare
If coming for your first visit, please bring your insurance card, if applicable, and a legal guardian if you are under the age of 18. Please come prepared to provide your health history on your new patient paperwork as well.
What insurance plans do you accept?
We accept a variety of major insurances for your skin care. We have examples of insurances we accept on our website. If you don’t see your insurance listed, please contact us and we will verify if we accept.
What is the difference between copays, deductibles, coinsurance, and out-of-pocket costs?
All three are medical charges you must pay out of your own pocket, even if you have insurance. Deductibles are a specific amount you must accumulate and pay each year of covered health services before benefits are provided by your carrier. Plans may also have separate individual and family deductibles and/or deductibles for separate services. Copayments are a set fee the member pays to providers at the time services are provided. Copays are applied to office visits, emergency room visits, hospital admissions, etc. Coinsurance is a form of cost sharing. After your deductible has been met, plan will begin paying a percentage of your bills. The remaining amount, known as co-insurance, is the portion due by the patient.
How does your patient portal work?
With our patient portal, you can access and manage your appointments, get test results, update your contact/patient information and pay your bills online. Speak with one of our team members for how to gain access to your patient portal.
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What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD (Olaf Rodriguez, MD): 4.8 out of 5 (38 verified ratings)
- VitalSkin Dermatology (Champaign-Urbana): 4.9 out of 5 (2,292 ratings, 1,250 comments)
- Healthgrades (Dr. Craig Neitzel): 2.5 out of 5 (15 ratings)
- Healthgrades (Dr. Thomas Graham): Low (Negative sentiment) (Not explicitly total specified)
- Vitals (Dr. Francis Prunty): 3.8 out of 5 (Not explicitly total specified)
Patients praise
- Friendly and professional clinical staff
- Knowledgeable and skilled physicians
- Effective and timely treatment of skin issues
- Clean office environments
- Clear communication regarding conditions and procedures
Common complaints
- Rushed appointments and limited time spent with patients
- Perceived unprofessional, rude, or inhumane staff and physician behavior
- Difficulties with scheduling, wait times, and office procedures
- Concerns over misdiagnosis and lack of thorough examinations
- Poor customer service and lack of clear communication
"Most thorough and in depth and non-rushed skin exam i have had in 10 years. A very pleasant experience"
— Patient Review of Dr. Olaf Rodriguez (Ratings.MD)"He looked at me for barely 5 minutes and I couldn't get a word in to tell him what was happening. He waved off my issue as eczema..."
— Patient Review of Dr. Craig Neitzel (Healthgrades)"If I could give zero stars I would. Dr. Graham believes he is a god-send to this Earth. He will not listen to your questions..."
— Patient Review of Dr. Thomas Graham (Healthgrades)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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