Central Ohio Primary Care

Primary Care • Upper Arlington, OH • Since 1996

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About

COPC (Central Ohio Primary Care) is a large, physician-owned primary care network in Central Ohio with over 350 clinicians and 449 staff. Founded in 1996 and headquartered in Westerville, COPC operates 4 offices in the Columbus area, offering preventive care, chronic disease management, and age-appropriate primary care across internal medicine, family medicine, pediatrics, and related specialties. For Upper Arlington-specific preventive primary care through COPC, you’d typically seek their Westerville campuses or nearby Central Ohio Medicine/Family Practice locations; COPC’s sites include general primary care services and preventive care, with a focus on patient- and team-first care models. Contact: (614) 326-4646 or (614) 326-2672. Main address: 655 Africa Rd, Westerville, OH 43082 (HQ).

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Clinic Type

Primary Care

Address

1975 Guilford Road, Upper Arlington, OH 43221

Phone

(614) 869-0139

Email

portalsupport@copcp.com

Opening Hours

Monday 8:00 AM – 4:30 PM; Tuesday 8:00 AM – 4:30 PM; Wednesday 8:00 AM – 4:30 PM; Thursday 8:00 AM – 4:30 PM; Friday 8:00 AM – 12:00 PM; Saturday Closed; Sunday Closed

Website

https://www.copcp.com/practices/upper-arlington-preventative-primary-care/

Telehealth

Available (implied through COPC services)

Services Offered

Primary care
Preventive care
Wellness
Family medicine
Chronic disease management
Pediatrics (through COPC network)

Technology & Equipment

Primary care
Telehealth (implied via COPC network)

Team

Pavla Tymbel — DO
Maria Barnett — DO
Kara Chidester — MD
Kristin Devor — DO

Insurance & Payment

—

Not specified on page

Languages Spoken

English

FAQs

What are the clinic hours?

Mon–Fri hours as listed above; Sat and Sun closed.

How do I cancel or reschedule my appointment?

You may cancel or reschedule your appointment in any of the following ways: MyChart (enrolled patients can cancel or reschedule anytime through their account), or Call the office and leave a voicemail with your full name, date of birth, appointment date/time, and the reason for cancellation.

What is the Late Cancellation and No-Show Policy?

Late Cancellation: Canceling or rescheduling your appointment less than 24 hours before the scheduled time. No-Show: Missing your appointment without notifying us at least 24 hours in advance.

What are the fees for missed appointments?

Appointments not canceled at least 24 hours ahead of time will incur a $25 fee. This fee is not covered by insurance and will be billed directly to you.

How early should I arrive for my appointment?

Please arrive 15 minutes before your scheduled appointment to allow time for check-in and any necessary paperwork.

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.8/5 (137 reviews)

Patients praise

Doctors are frequently described as thorough, knowledgeable, and caring
Appreciation for physicians who listen to patient concerns and foster partnerships in care
Positive experiences with timely portal communication and appointment availability with specific providers

Common complaints

Rude or unhelpful administrative/front desk staff
Dissatisfaction with billing practices for annual physicals
Concerns regarding medical procedures (e.g., blood draws) and perceived lack of skill
Perception of prioritizing profits over patient care

"She is the first doctor I have had that I felt truly listened to me. She is a huge proponent of a healthy lifestyle and treating your body well."

— BusinessYab (Review of Dr. Devor at Upper Arlington Preventative Primary Care)

"Hannah at the front desk is absolutely horrible—rude, dismissive, and unhelpful whether over the phone or in person."

— Birdeye review

"Do not go here unless you want to be charged during your annual. I recently had my annual visit, and was charged for an annual and a general visit because I spoke about something... that is “not covered in my annual”."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].