Arlington Optical
Optometry • Upper Arlington, OH • Since 1983
About
Arlington Optical is a private, independent eyewear retailer based in Upper Arlington, Ohio (founded 1983). They offer a full-service optical experience including eyewear frames, lenses, contact lenses, specialty eyewear, low-vision aids, and related accessories, with in-house finishing and an on-site lab. Services include exams, fittings, adjustments, repairs, eyewear care tips, warranties, and one-time remakes. The company emphasizes personalized service from licensed opticians and operates 6 offices in Central Ohio, with their headquarters at 1756 W Lane Ave, Upper Arlington. Annual revenue is approximately $12.8 million, and the team comprises around 7 employees. Contact: info@arlingtonoptical.com or 614-488-3102 / 614-488-3937.
Clinic Type
Optometry
Address
1756 W. Lane Ave, Upper Arlington, OH 43221, US
Phone
6144883937
info@arlingtonoptical.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Credit/debit cards, Cash, Insurance billing (inferred)
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: Not specified (32 reviews shown) (32 reviews)
- Birdeye: 4.5 stars (56 reviews)
- Unilocal: Not specified (9 reviews)
- Facebook: 94% recommend (19 reviews)
Patients praise
- Friendly, kind, and helpful staff
- Good clinical manner (gentle/soft spoken)
- Good customer service and helpful assistance with glasses/lens repairs and replacements
- Wide selection of frames
- Long-term positive experiences
Common complaints
- Rude front desk staff
- Misleading information about what insurance they accept
- Unhelpful/condescending optician experience and additional out-of-pocket charges despite employer-paid program
- Scared off by the sales/dispensing process
"“Dr. Humphrey was truly great -- she has a very kind and calm manner, and is soft spoken and gentle with administering the various optical devices.”"
— Yelp (ARLINGTON OPTICAL - Updated July 2026 - 16 Photos & 32 Reviews)"“Love, love, love this place! The staff is so kind and helpful. Highly recommend.”"
— Birdeye (Arlington Optical)"“Rude front desk staff. Also misleading info on what insurance they accept on their website.”"
— Birdeye (Arlington Optical)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Warby Parker The Shops on Lane Avenue: Shop glasses, sunglasses, and contacts in Upper Arlington, OH — Jun 16, 2026
- Trio Orthodontics - Upper Arlington - Franklin County — Apr 30, 2026
- New restaurant to open at former Houlihan’s in Upper Arlington — Jun 4, 2026
- Arlington Grille Set To Open In Former Houlihan’s Space In Upper Arlington — Jun 5, 2026
- New Restaurant 'Arlington Grille' Set to Fill Former Houlihan's Space in Upper Arlington - My Local Press — Jun 3, 2026
Information sourced from the clinic's website as of .
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