Union Post Acute

Patients praise

• Skilled and knowledgeable clinical staff (e.g., physical therapists)
• Positive outcomes for many patients including successful rehabilitation
• Clean and modern facilities reported in some instances
• Compassionate and attentive service noted by some reviewers

Common complaints

• Reports of inadequate patient assessment and lack of timely care
• Concerns regarding management, staffing levels, and corporate environment
• Formal regulatory findings of immediate jeopardy, actual harm, and deficiencies at specific facilities
• Accounts of poor communication and failure to meet basic patient needs