Union Medical Center
Hospital • Union, SC
About
Union Medical Center & Hospital (Wallace Thomson Hospital) - Summary - What it is: A small, private acute care hospital in Union, South Carolina, operated under Spartanburg Regional. It formerly trades as Wallace Thomson Hospital and is part of the Union Medical Center & Hospital network. - Location: 322 W South St, Union, SC 29379, United States. - Size & services: 12-bed facility offering a broad range of medical services as a short-term acute care hospital. - Contact: Main phone options include 800-281-5346, 866-445-6860, 864-301-2000, and 864-596-1001. - Ownership/Status: Private, active; affiliated with Spartanburg Regional Healthcare System.
Clinic Type
Hospital
Address
Highway 176, across from Union Industrial Park (Union Medical Center campus)
Phone
864-301-2000
—
Opening Hours
Open 24/7
Telehealth
Telehealth/virtual care link available
Emergency Care
Emergency care available
Services Offered
Technology & Equipment
Insurance & Payment
As part of Spartanburg Regional Healthcare System, Union Medical Center is a participating provider for most medical insurance plans; exact plans vary—verify with billing/patient access.
Billing and payment options available via Billing Customer Service: 864-596-1001; 800-281-5346, Gift shops? not relevant; use standard payer methods
Languages Spoken
—
FAQs
What insurance plans are accepted?
We are participating providers for most medical insurance plans. Please contact your insurance company or one of our patient access representatives to confirm if Union Medical Center accepts your plan.
How can I pay my bill?
For billing questions, contact Billing Customer Service at 864-596-1001 or 800-281-5346.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS/HCAHPS Patient Survey Data: 73% recommendation rate (25 completed surveys (historical HCAHPS data))
- Vivian Health: 4.5/5 stars (2 reviews)
Patients praise
- Reports of high-quality, thorough care by specific providers
- General patient satisfaction rates are relatively high, with a significant majority recommending the hospital
- Some employees report positive experiences with teamwork and culture
Common complaints
- Allegations of unprofessional staff conduct and behavior
- Complaints regarding patient care in the emergency department
- Concerns about facility maintenance and cleanliness
- Reports of negative interactions with hospital staff
"I've been there 2x now and I've received top notch care both times... I'm 100% impressed with the care/service at UMC!"
— LocalityBiz User Review"Went by ambulance the other night and they did nothing but laugh at me... I felt like they didn’t care about me."
— LocalityBiz User Review"Old, dirty, poorly maintained building. Hardly any patients in the ER yet we've been sitting listening to the staff laugh and joke."
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- 5 Best General Clinics in Pasadena, Texas by Need — Oct 29, 2026
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
Comparing your options?
See other hospital clinics in Union, or search the full directory by insurance, ratings, and more.