CHRISTUS Trinity Clinic
Urology • Tyler, TX
About
CHRISTUS Trinity Clinic Urology in Tyler, Texas offers general urologic care and treatment for conditions including kidney disease, urinary incontinence, urinary tract infections, and related urologic concerns. The clinic's board certified physicians and skilled providers specialize in minimally invasive laparoscopic surgical procedures and are located at 910 E. Houston Suite 600, operating Monday through Friday from 8 a.m. to 5 p.m.
Clinic Type
Urology
Address
910 E. Houston Suite 600, Tyler, Texas 75702
Phone
903-315-4455
alleen.mitchener@christushealth.org
Opening Hours
Mon-Fri 8 a.m. - 5 p.m.
Telehealth
Schedule a Virtual Visit (AblePay mentioned)
Emergency Care
Emergency care available (emergency care link in extras)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday through Friday 8 a.m. to 5 p.m.
Where is CHRISTUS Trinity Clinic Urology located?
910 E. Houston Suite 600, Tyler, TX 75702
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Trinity Clinic Urology - Tyler): 0.4 mi • 1 review • described as “TERRIBLE OFFICE STAFF” (1 review)
- CHRISTUS Health (Andrew Kirkpatrick, MD): Overall Quality of Care 4.9; Listened Carefully 4.9; Explained Things Clearly 4.9; Spent Enough Time 4.9; Courtesy & Respect 5.0 (Ratings & Reviews section shown (no review count in snippet))
- CHRISTUS Health (Burkitt Jensen, MD): Overall Quality of Care 4.8; multiple domain scores around 4.7–4.8; examples include Explained Things Clearly 4.8, Courtesy & Respect 4.8 (Patient reviews (97))
- WebMD (Andrew Kirkpatrick): Average rating 4.5 out of 5 (23 ratings (2 reviews shown))
- CHRISTUS Health (Robert Frederick, MD): Overall Quality of Care 4.8; Listened Carefully 4.7; Explained Things Clearly 4.7; Spent Enough Time 4.6; Courtesy & Respect 4.8 (Patient reviews (129))
- US News (urologists at Trinity Mother Frances Hospital-Tyler): Patient Experience 5/5; Patients Recommend; Listens Attentively; Great Bedside Manner (plus more) (5 Reviews)
Patients praise
- Doctors cited as having high patient-care scores (e.g., high “Overall Quality of Care,” “Listened Carefully,” and “Explained Things Clearly”)
- Bedside manner/communication praised in reviews (staff ease fears, explain everything; quick appointment/surgery and pain relief)
- Some patients report short/no waits and professional, respectful care
Common complaints
- Negative feedback about office staff/helpfulness and communication in at least some experiences
- Long waits after scheduled appointment time and/or delays due to emergencies mentioned
- Care criticized as rushed/inadequate time for questions or follow-up; communication/response to emails and coordination issues
- Lower satisfaction themes included poor teamwork between providers and office scheduling/notification problems
- Some concerns about clarity/understanding of test results
"“TERRIBLE OFFICE STAFF” (review summary on Yelp for Trinity Clinic Urology - Tyler)."
— Yelp review snippet for Trinity Clinic Urology - Tyler"“I appreciate the quick office appointment, quick surgery, and the complete pain relief.”"
— CHRISTUS Health patient review excerpt for Burkitt Jensen, MD"“Waited for over an hour after the scheduled appointment time.”"
— CHRISTUS Health patient review excerpt for Burkitt Jensen, MDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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