Southern Health Associates | Troy Family Medicine
Primary Care • Troy, AL
About
Southern Health Associates LLC is a small medical practice based in Troy, Alabama, offering family medicine, pediatrics, sports and orthopedic medicine, and related outpatient care for all ages. The practice emphasizes long-term patient relationships and up-to-date medical care. It has been serving the Troy area for over 35 years and is certified by the National Committee for Quality Assurance in diabetes care. Primary contact: (334) 566-9800 or (334) 566-3700. Locations include three offices in Troy and Franklin, AL. Website: troyfamilydocs.com.
Clinic Type
Primary Care
Address
801 S FRANKLIN DR, Troy, Alabama 36081, us
Phone
334-566-9800
southernhealthassociates@troyfamilydocs.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.6/5 stars (28 reviews across platforms (Google, Facebook))
- WebMD Care (Dr. Eric Law): 5.0/5 stars (2 reviews)
- WebMD Care (Dr. Mary Johnson): 5.0/5 stars (1 review)
Patients praise
- Clean and professional environment
- Staff described as kind and helpful during initial interactions
- Thorough and professional medical care from providers
Common complaints
- Difficulty with scheduling and new patient intake process
- Unresponsive phone lines
- Invalid or non-functioning email communication
- Administrative and computer system glitches affecting prescription management
"Dr. Johnson was thorough in her attention to our medical needs. She was extremely professional as well as personable."
— WebMD Care patient review for Dr. Mary Johnson"Overall, the office is beautiful and clean and the interactions I had with the associates seemed just fine! ... The computer system has glitches, however, so double-check prescriptions are getting sent accurately, etc."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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