Partners in Family Medicine North Greenbush
Primary Care • Troy, NY
About
Partners in Family Medicine – North Greenbush is a family medicine practice located at Rensselaer Technology Park in Troy, NY, serving patients of all ages. The clinic offers extended hours, telemedicine appointments, and on-site OB/GYN, lab, and medical imaging services. It is recognized by NCQA as a New York State Patient-Centered Medical Home.
Clinic Type
Primary Care
Address
Rensselaer Technology Park, Troy, NY (North Greenbush)
Phone
+15182740024
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Opening Hours
Extended hours during the week; on-site OB/GYN, lab, and medical imaging services; 24/7 on-call practitioner
Telehealth
Available (telemedicine appointments)
Emergency Care
On-call practitioner 24/7; emergency contact via patient portal or secure messaging
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are available on-site?
On-site OB/GYN, lab, and medical imaging services at the Rensselaer Tech Park.
Do you offer extended hours or telemedicine?
We offer extended hours during the week and telemedicine appointments.
Is there a patient portal?
Yes, a patient portal is available to connect securely online.
Is there 24/7 on-call availability?
One of our practitioners is on call 24/7 when the office is closed.
What accreditations or awards do you have?
Recognized by NCQA as a NYS Patient-Centered Medical Home (NYS PCMH).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Christina Spaulding): 5.0/5.0 (1 rating)
- Healthgrades (Susan Stein, FNP): 5.0/5.0 (2 reviews)
Patients praise
- Prompt, kind, and attentive nursing staff and physicians
- Physicians are perceived as professional and good listeners
- Generally good quality of care reported by long-term patients
Common complaints
- Dismissal from the practice due to appointment policy issues (e.g., no-shows or rescheduling)
- Perceived lack of sympathy regarding scheduling conflicts
- Occasional long wait times
- Lack of communication when primary physicians leave the practice
"Dr. Spaulding is very professional and understanding, she takes the time to really listen to her patients."
— Patient review (cited via Beautihost)"They have no sympathy. Me, my husband and 2 children all go here and now I have to find a new primary. I will never recommend this practice again."
— Patient review (cited via Beautihost)"Seen two practitioners here and have been prompt, kind, and care about you as a whole person. Nursing staff is on point. And drs have been amazing!"
— Patient review (Yelp/MapQuest)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Welcome, Dr. Tessa LaBounty, to Partners in Family Medicine - Brunswick — Dec 1, 2025
- Troy Internal Medicine Welcomes Dr. Jessica Marino - St. Peter's Health Partners News — Apr 30, 2026
- SPHPMA Practices, Providers Recognized by CDPHP for Exceptional Care in 2025 - St. Peter's Health Partners News — Jan 14, 2026
- SPHPMA Opens Newest Primary Care Site in Latham - St. Peter's Health Partners News — Jan 29, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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