Troy Cancer Center

Oncology • Troy, NY • Since 1985

About

New York Oncology Hematology (NYOH) operates a Cancer Center in Troy, NY as part of its eight-location network. Key details: - Location: 258 Hoosick St, Suite 201, Troy, NY 12180 - Part of NYOH’s community-based cancer care and blood disorder services across Albany, Amsterdam, Clifton Park, Hudson, Troy, plus Akira Medical Imaging + Wellness in Albany - HQ at 400 Patroon Creek Blvd, Albany, NY 12206 - Focus: comprehensive, patient-centered cancer treatment in a multi-location system

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Clinic Type

Oncology

Address

258 Hoosick Street, Suite 201, Troy, NY 12180

Phone

(518)%20272-2097

Email

hello@nyohfoundation.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://newyorkoncology.com/locations-directions/nyoh-troy-cancer-center

Services Offered

Medical Oncology
Hematology
Treatment & Services
Clinical Trials & Research
Supportive Care

Team

John Phelan II — M.D.

Insurance & Payment

—

Languages Spoken

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Social Media

Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: very positive

rater8: 5.0 out of 5.0 (for Dr. Charlene Ives, NYOH Troy) (41 ratings (for Dr. Charlene Ives, NYOH Troy))

Patients praise

compassionate and caring medical staff
thorough and attentive patient listening
clear communication and explanation of medical details
professional and friendly front desk and nursing support
calming and welcoming environment
efficient appointment processes

Common complaints

occasional reports of poor staff attitude

"The staff at the Troy location is incredibly friendly... Erin Lasher is absolutely thorough, attentive, and an excellent listener. Dr. Phalen is great as well, helpful and always willing to take the time to explain details... Every visit feels welcoming and well cared for."

— Patient review (NYOH Troy Cancer Center)

"Kind, caring, sensitive, informative physician. Listens and tends to my needs. I’m not just another patient but a person to her."

— Patient review for Dr. Charlene Ives (NYOH Troy)

"Nurses and aids always seem genuinely concerned about my health... The office is calming and easy to schedule/express concerns or questions. I highly recommend this center."

— Patient review (Upper Valley Medical Center Cancer Care, Troy, OH)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].