Northwest Michigan Health Services Inc.
Behavioral Health • Traverse City, MI • Since 1968 • Traverse City, Shelby locations
About
Northwest Michigan Health Services, Inc. (NMHSI) is a nonprofit healthcare provider based in Traverse City, Michigan, offering medical, dental, and behavioral health services. Founded in 1968, NMHSI emphasizes accessible, patient-centered care and aims to remove barriers to health services such as cost, time, transportation, and language. They operate from multiple offices (including Traverse City HQ) and staff a range of health services, including behavioral health. The organization is active, privately owned, and part of the hospitals and health care industry, with ongoing hiring for behavioral health positions. Contact: 231-383-4800 (general inquiries) and other listed office numbers.
Clinic Type
Behavioral Health
Address
10767 E Traverse Hwy, Traverse City, Michigan 49684, US
Phone
+12319470351
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
No explicit list of insurances; mentions sliding fee program and help with insurance enrollment including Medicaid and Medicare
Sliding fee program, Insurance enrollment assistance (Medicaid/Medicare)
Languages Spoken
Pricing
FAQs
What services are offered under Behavioral Health?
Mental Health Counseling for All Ages, Depression and Anxiety, Stress Management, Relationships & Life Adjustments, Substance Use Issues, Coping with Chronic Illness, Developing a Health Improvement Plan, School-based Mental Health Counseling in Traverse City, Manistee, and Mason County Central School District.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Indeed (Traverse City location ratings): 5.00 out of 5 stars (based on 5 reviews; evolving) (5 reviews)
- Yelp (Traverse City): Not stated (1 review shown) (1 review)
- Vitals: 4.9 (ratings overview) (Not stated (or not visible in highlights))
- Glassdoor (company-wide reviews): Not stated in highlights (9 reviews)
Patients praise
- Patient-oriented care / excellent service noted by at least one reviewer
- Kind, patient staff and team-based approach described in testimonials
- Behavioral health is presented as compassionate, confidential guidance with whole-person care (organizational description)
Common complaints
- No direct patient complaints were found in the provided sources; employee reviews mention turnover/high turnover and other workplace issues (not necessarily patient-related)
"“Patient oriented care with excellent service. Special kudos to Katy (RN) who was great.”"
— Yelp review snippet for Northwest Michigan Health Service (Traverse City)"“All the staff we interacted with were kind and patient… We also met with the behavioral health therapist…”"
— NMHSI Testimonials page"“Cons NMHSI is experiencing an extremely high turnover rate in all departments…”"
— Glassdoor reviews snippet (company-wide)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Help Us To Spread The Word: The Northwest Michigan Behavioral Health Initiative In Search Of Therapists! - NAMI Grand Traverse — Aug 22, 2025
- Hospitals Help: Grand Traverse Mental Health Crisis and Access Center Advances Behavioral Healthcare in Northern Michigan - MHA | Michigan Health & Hospital Association — Jul 10, 2026
- Munson Healthcare commits $10,000 to Northern Michigan youth mental health services – 9and10News.com — Apr 9, 2026
- Munson Healthcare Gift Strengthens Youth Mental Health Support Across Northern Michigan - News — Apr 9, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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