Family Medicine in Toccoa, GA - ProviderMatch

Primary Care • Toccoa, GA

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About

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Clinic Type

Primary Care

Address

58 Big A Road, Toccoa, GA 30577

Phone

706-886-3148

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.nghs.com/specialty/Family%20Medicine/near/Toccoa%2C%20GA?page=1

Services Offered

Primary Care
Family Medicine

Team

Lenka Novotna, MD — MD
Christopher Kiker, MD — MD
William Mills, MD — MD
Charles Cosby, DO — DO

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

Northeast Georgia Physicians Group (NGPG) ProviderMatch (Dr. William Mills): 4.9/5 (419 ratings, 104 reviews)
NGPG ProviderMatch (Dr. Christopher Kiker): 5.0/5 (608 ratings, 190 reviews)
NGPG ProviderMatch (Carolina Thomas, FNP): 5.0/5 (277 ratings, 105 reviews)
NGPG ProviderMatch (Dr. Lenka Novotna): 4.9/5 (302 ratings, 98 reviews)
NGPG ProviderMatch (Ashley Dunson, FNP): 4.9/5 (218 ratings, 64 reviews)
NGPG ProviderMatch (Dr. Charles Cosby): 4.9/5 (240 ratings, 54 reviews)

Patients praise

Providers are highly regarded for being attentive, professional, and knowledgeable
Doctors are frequently described as caring, compassionate, and good listeners
Patients appreciate the quality of medical care and treatment plans provided
Some patients report quick and easy access to specific providers when needed

Common complaints

Rudeness and dismissive attitude from front desk/office staff
Difficulty scheduling same-day or urgent appointments due to limited availability
Concerns regarding billing practices and unexpected costs
Long wait times in the clinic

"Dr. Cosby and the nurse were so friendly and helpful. Dr. Cosby is such a refreshing change. He listens and does not interrupt... I am 72 and so glad my husband and I have chosen this great doctor for our care."

— Northeast Georgia Physicians Group Patient Review for Dr. Charles Cosby

"He is a exceptional Doctor and human being. He is so caring and compassionate to all of his patients. It's such a shame that there's not more out there like him."

— Northeast Georgia Physicians Group Patient Review for Dr. William Mills

"I’ve been satisfied with the healthcare services that I received at NEG Toccoa Family Clinic, but I can’t say the same for the front desk staff. More than one person has been rude, or dismissive and disrespectful."

— Northeast Georgia Physicians Group Toccoa Clinic Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.