One Medical

Family Practice • Tigard, OR

About

One Medical's Tigard office provides primary care for children and adults, including seniors on Medicare, at 12180 SW Scholls Ferry Rd. Services include family medicine, pediatrics, preventive care, physicals, mental health, lab services, and chronic disease management, with same/next-day appointments available and prescription management through providers.

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Clinic Type

Family Practice

Address

12180 SW Scholls Ferry Rd, Tigard, OR 97223

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon–Fri: 8:00 AM–4:00 PM; Sat–Sun: Closed

Website

https://www.onemedical.com/locations/pdx/tigard/

Telehealth

Available (24/7 Video Chat)

Services Offered

Primary care
Family medicine
Pediatrics
Preventive care
Physicals
Mental health
Lab services
Chronic disease management
Care coordination

Technology & Equipment

Live Well visits app-based intake
24/7 Video Chat
lab specimen collection
Zio wearables (cardio monitoring)
digital health tools

Team

Kyle Ann Markwell — PA
Anthony Fuchs — NP

Insurance & Payment

Medicare
Tricare
Aetna
Blue Cross Blue Shield
Cigna
Premera
Kaiser? (not specified)
Other private insurance

Medicare accepted; other insurances may vary by provider; confirm at visit

copays or deductibles may apply, Appointments billed to insurance, Self-pay option if applicable, Insurance, Cash, Credit Card, Debit Card, Online payment

Languages Spoken

English
Spanish (not specified)
Other languages not specified

FAQs

What is the cost of visits?

Appointments are billed to you or your insurance; copays or deductibles may apply.

What is primary care?

(From FAQs) Primary care explained as the core medical services for ongoing health needs and coordination of care.

Do you take my insurance?

Yes—One Medical accepts many insurances; check with the office for specifics.

Can I use One Medical if I have insurance that isn’t accepted by your offices?

Options may be available; consult staff for alternatives.

How can I contact my primary care provider?

Contact patient support or the office directly to reach your provider.

Can I get lab work done at One Medical?

Yes—lab work can be done at the office or via specimen collection as noted in hours.

Which appointment type should I use?

Same/next-day appointments and standard visits are available; choose based on need.

Can you refill my prescriptions? Or help me get a new prescription?

Prescriptions can be managed through your provider during visits or telehealth.

How do I choose a provider?

Staff can help you select a provider based on your needs and preferences.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (One Medical: Tigard): 4.4/5 (20 reviews)
Trustpilot (One Medical overall): not specified in provided snippet (not specified in provided snippet)
BBB complaints (One Medical / Amazon One Medical): not a star rating; complaint volume noted (167 total complaints in last 3 years)

Patients praise

High perceived quality of individual primary care providers (e.g., providers described as responsive, empathetic, thorough)
Convenient/easy booking and positive appointment experiences (e.g., easy and convenient booking)
One Medical presents itself as offering exceptional primary care and longer appointments centered on listening

Common complaints

Billing/insurance claim issues and related customer complaints (e.g., erroneous claim submissions, denial/out-of-network issues)
Service/access and customer experience frustrations reported in reviews/complaints (e.g., dissatisfaction, overcharging/payment issues, escalation difficulties)
Some negative feedback alluded to on Yelp (including mention of negative reviews)

"“Doctor Anthony Fuchs is amazing. He was on time took care of what I needed and prepped me for the follow up.”"

— Birdeye – One Medical: Tigard reviews snippet

"“Using One Medical has been a nightmare… Billing rates increased… [and] reduced the access you get within the app…”"

— BBB complaints page – One Medical (Amazon One Medical)

"Trustpilot snippet: “Most reviewers were let down by their experience overall… long waiting times… issues with payment… dissatisfaction… difficulties in escalating complaints…”"

— Trustpilot – One Medical reviews snippet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.