Neurological Services - Syracuse
Neurology • Syracuse, NY
Clinic Type
Neurology
Address
—
Phone
Phone: 1-888-785-6371
authsatsjh@sjhsyr.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Neurological emergencies, stroke care
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 3.7 out of 5 stars (Vitals) (12 reviews)
- Healthgrades: 3.4 out of 5 stars (Healthgrades) (23 reviews)
- US News: 2.7 out of 5 stars (US News) (48 reviews)
- Healthgrades: 3.4 out of 5 stars (Healthgrades) (68 reviews)
- St. Joseph's Health: 4.7 out of 5 stars (St. Joseph's Health) (48 ratings)
Patients praise
- Some patients praise specific neurologists for being knowledgeable and thorough in their examinations
- Positive experiences with helpful staff at certain practices or for specific providers
- Appreciation for efficient scheduling and communication from some office staff
Common complaints
- Reports of rude, condescending, or dismissive behavior by some providers
- Complaints about administrative issues, including long wait times for appointments and billing confusion
- Concerns regarding the thoroughness of examinations and accuracy of medical reports
- Dissatisfaction with patient-provider communication and lack of follow-up on test results
"He was rude, crude, and condescending. Never introduced himself and didn't believe anything I told him."
— Patient review of Dr. Sami Abdul-Malak"The receptionists are great but the NP Kathleen is very unprofessional in my opinion. She didn't listen to what I was telling her about my symptoms..."
— Patient review of Medical Services of Syracuse"was warm friendly and knowledgeable. No complaints at all. Very professional."
— Patient rating of Dr. Syed Fawad H ShahSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Upstate Neurological Institute unites brain experts — Nov 7, 2025
- St. Joseph’s Health is Nationally Recognized for its Commitment to Providing High-Quality Stroke Care | St. Joseph's Health Syracuse, New York (NY) Hospitals — Aug 12, 2025
- Upstate University Stroke Center celebrates 20 years; treating more patients — May 29, 2026
- 100th patient milestone in state-of-the-art treatment for essential tremor — Jan 12, 2026
- Maria Lumbrazo, NP | CNY Spine and Pain Medicine | Personalized Pain Management | Central New York — Feb 26, 2026
Information sourced from the clinic's website as of .
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