Primary Health Medical Group

Family Practice • Sun Valley, ID

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About

Primary Health Medical Group has 3 US offices, including its headquarters in Garden City, Idaho. The Garden City location is at 10482 W. Carlton Bay Drive, Garden City, ID 83714. Primary Health is Idaho’s largest independent medical group, offering urgent care and family medicine with a patient-centered approach. Consider checking the official site or calling for Sun Valley availability.

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Clinic Type

Family Practice

Address

1475 N. Cole Rd., Boise, Idaho 83704 (example per highlights)

Phone

Email

occhealth@primaryhealth.com

Opening Hours

Mon - Fri 8:00 am-7:30 pm; Sat - Sun 8:00 am-5:00 pm (where listed); note: some locations have different hours such as Mon - Thu 8:00 am-4:00 pm; Fri-Sun Closed

Website

https://www.primaryhealth.com/our-clinics

Telehealth

Telehealth Urgent Care available

Emergency Care

Urgent Care available

Services Offered

Urgent Care
Family Medicine
Family Medicine by Appointment
Specialists
Family Practice
Dermatology

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Meridian Crossroads): 4.5/5 stars (627 reviews)
Facebook: 68% recommend (266 reviews)
South Nampa Location (official site): 4.95/5 (241 reviews)

Patients praise

Professional, kind, and efficient staff/providers
Quick and convenient access to care (same-day appointments)
Comprehensive services (on-site prescription filling, efficient check-in)
Good bedside manner from providers

Common complaints

Billing and coding issues (incorrectly coding preventative visits as regular visits, insurance denial)
Customer service challenges (wait times, perceived lack of helpfulness)
Communication and administrative errors (bureaucratic delays, follow-up issues)

"Billing/Coding Issue: On 2/18/2025, I went in for my annual female preventative wellness visit... The coding that was sent to their billing department was noted as a regular visit vs preventative wellness."

— Better Business Bureau (BBB) Complaint

"Everyone was so kind and efficient. They filled prescriptions right there so I didn't have to Uber to a pharmacy."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.