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MUSC Health Specialty Care, Sumter

MUSC Health Specialty Care

Nephrology • Sumter, SC • Since 1824

About

- MUSC Health is the academic health system of the Medical University of South Carolina, delivering high-quality patient care and medical education in South Carolina and beyond. - It is recognized as South Carolina’s No. 1 hospital by U.S. News & World Report for 2025 (11th consecutive year). - Headquarters: Charleston, SC. Founded: 1824. Type: Government/academic medical center within MUSC. - Locations: 16 offices nationwide (primarily in South Carolina). The provided excerpt lists several SC addresses; it does not mention Oak Hill Medical Park in Sumter specifically. Note on query alignment:

Clinic Type

Nephrology

Address

Oak Hill Medical Park (Sumter)

Phone

803-469-7521

Email

ptfamlia@musc.edu

Opening Hours

open now

Services Offered

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Team

  • James Ravenel Cain, M.D. — Nephrology
  • Juanly Neftali Rodriguez Velez, M.D. — Internal Medicine, Nephrology
  • Pusadee Suchinda, M.D. — Internal Medicine, Nephrology

Insurance & Payment

  • Absolute total care
  • Aetna
  • Blue cross blue shield
  • Bluechoice
  • Cigna
  • Clover health
  • Coventry
  • Employers health network
  • First choice
  • First health
  • Managed choice
  • Medcost
  • Medicaid
  • Medicare
  • Molina healthcare
  • Tricare
  • United healthcare
  • Wellcare

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (specifically for Dr. James Cain at this location): 4.5 out of 5 stars (7 ratings)
  • Vitals (specifically for Dr. Tracy Ridgill at this practice): 4.0 out of 5 stars (8 ratings)

Patients praise

  • Clear explanations of health issues and treatment options
  • Effective time management by providers during visits
  • Polite and helpful interactions with medical staff during appointments

Common complaints

  • Difficulty with follow-up communication
  • Lack of responsiveness via phone or voicemail
  • Concerns regarding staff attentiveness at the reception desk

"Follow ups are terrible. Won't answer phones or voice mail. Does not care."

— WebMD review (March 2025)

"I saw Dr. Tracy Ridgill and was very satisfied with my visit. She was very helpful in explaining what my issues are and how I can get better. Took time with me and I did not feel she was rushing me out... She is very nice and I would highly recommend her."

— Vitals review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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