MultiCare Sumner Medical Associates
Urgent Care • Sumner, WA
About
- MultiCare Health System is a nonprofit health care system headquartered in Tacoma, Washington, founded in 1882. It operates eight hospitals and numerous clinics across Washington, including Indigo Urgent Care (rebranded as Indigo Health in 2022). In 2024, MultiCare merged with Overlake Medical Center; in 2025 it announced plans to acquire Samaritan Health Services. The system provides various health services and employs about 5,503 people. It operates as a large nonprofit organization with multiple locations in Washington state and related corporate activities. About your specific query (MultiCare Sumner Medical Associates Sumner):
Clinic Type
Urgent Care
Address
5814 Graham Ave, Suite 100, Sumner, WA 98390
Phone
253-863-4062
annualgiving@multicare.org
Opening Hours
Monday - Friday: 7am - 5pm; Holidays: Closed; Day after Thanksgiving: 9am - 1pm; Christmas Eve: 9am - 1pm
Emergency Care
If you are experiencing a life-threatening emergency, call 911.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for MultiCare Sumner Medical Associates?
Monday - Friday: 7am - 5pm. Holidays: Closed. Day after Thanksgiving: 9am - 1pm. Christmas Eve: 9am - 1pm.
What services are offered at this clinic?
Care provides comprehensive wellness care designed to help keep you healthy; treatment for common illnesses (cold, flu, earaches, sore throats, migraines, fever, rashes, etc.); managing chronic conditions (diabetes or heart disease); regular physicals, prescription refills, vaccinations, and screenings; family planning and contraception; consultation for a health problem; care coordination when you need to see a specialist.
Who are the providers at this location?
Nghi Ngo, DNP, ARNP; Erin Chase, ARNP; Molly Ford, ARNP; Jennea Skaar, ARNP; Charles Kucera, MD (not accepting new patients for some providers at times).
How can current patients book appointments?
Current patients may book an appointment using MyChart if you've seen the provider within the last three years; log into MyChart; sign up for instant verification if you don’t have a MyChart account.
Is the clinic accepting new patients?
Not Accepting New Patients (as indicated for providers such as Nghi Ngo, Erin Chase, Molly Ford, Jennea Skaar; verify with the clinic for current status).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.4 out of 5 stars (224 reviews)
Patients praise
- Friendly, helpful, and caring staff
- Efficient service with minimal wait times for some patients
- High quality and knowledgeable care from many providers and ARNP staff
- Ease of scheduling through the MyChart app
Common complaints
- Frustration regarding billing practices and unexpected charges
- Communication issues regarding provider departures
- Negative experiences with specific medical providers' bedside manner
- Concerns about office aesthetics and signage
"Doctor Kucera is the BEST doctor I have ever had. He is kind, thoughtful, and a great listener."
— Birdeye user review"Dr. C. Kucera, MD, in my 42 years, I have never encountered a more emotionless, non-attentive, grossly informed individual in my entire life!"
— Yelp user review"Staff was very helpful, kind, all my issues were addressed and there was no wait for services."
— Loc8NearMe user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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