MultiCare Sumner Medical Associates

Primary Care • Sumner, WA

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About

- MultiCare Health System is a nonprofit health care system headquartered in Tacoma, Washington, founded in 1882. It operates eight hospitals and numerous clinics across Washington, including Indigo Urgent Care (rebranded as Indigo Health in 2022). In 2024, MultiCare merged with Overlake Medical Center; in 2025 it announced plans to acquire Samaritan Health Services. The system provides various health services and employs about 5,503 people. It operates as a large nonprofit organization with multiple locations in Washington state and related corporate activities. About your specific query (MultiCare Sumner Medical Associates Sumner):

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Clinic Type

Primary Care

Address

581 Graham Ave, Suite 100

Phone

253-891-7450

Email

annualgiving@multicare.org

Opening Hours

Monday - Friday: 7am - 5pm

Website

https://www.multicare.org/location/multicare-sumner-medical-associates/

Emergency Care

If you are experiencing a life-threatening emergency, call 911.

Services Offered

Primary care
Wellness care
Treatment for common illnesses
Managing chronic conditions
Regular physicals
Prescription refills
Vaccinations
Screenings
Family planning and contraception
Consultation for a health problem
Care coordination with specialists
Laboratory services (in building)

Team

Molly Ford, ARNP — AR
Jennea Skaar, AR — ARNP
Charles Kucera — MD
Kristey Kendall — ARNP

Insurance & Payment

—

Languages Spoken

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FAQs

If you are experiencing a life-threatening emergency, what should you do?

Call 911.

How can current patients book an appointment?

Book an appointment using your MyChart account.

Are providers accepting new patients?

Some providers are not accepting new patients (e.g., Nghi Ngo, Erin Chase, Molly Ford, Jennea Skaar are listed as Not Accepting New Patients in the extracted text).

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye (aggregating Google reviews): 4.4 out of 5 stars (224 reviews)

Patients praise

High praise for the medical knowledge, care, and kindness of various providers and staff
Efficiency and short wait times, particularly for early appointments
User-friendly experience with the MyChart app for scheduling appointments quickly
Clean facility environment

Common complaints

Frustration regarding providers leaving the practice without notification or follow-up recommendations
Reports of perceived lack of empathy, attentiveness, or poor communication from specific individual providers
Complaints regarding office environment aesthetics, such as visible messy cabling

"Doctor Kucera is the BEST doctor I have ever had. He is kind, thoughtful, and a great listener."

— Birdeye (Reviewer: Cathi Hoffman)

"Dr. C. Kucera, MD, in my 42 years, I have never encountered a more emotionless, non-attentive, grossly informed individual in my entire life!"

— Yelp

"Staff was very helpful, kind, all my issues were addressed and there was no wait for services."

— Loc8NearMe (Review excerpt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].