Dr. Sarfraz Aly

Infectious Disease • Sugar Land, TX

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About

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Clinic Type

Infectious Disease

Address

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Phone

//713.790.3333

Email

HMG@houstonmethodist.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.houstonmethodist.org/doctor/sarfraz-aly/

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/Google: 4.4/5 (173 reviews)
Vitals: 4.1/5 (25 ratings, 11 written reviews)
Zocdoc: 4.6/5 (15 reviews)
WebMD Care: 3.5/5 (15 ratings)

Patients praise

patients noting the doctor is thorough, a good listener, and explains things well
some patients describing a modern, clean, and pleasant office environment at specific locations
praise for the doctor's bedside manner and attention to patient concerns

Common complaints

complaints regarding office management, including billing issues and difficulty getting refunds
patients reporting they were seen by nurse practitioners or physician assistants rather than the doctor
concerns about clinic cleanliness and organization
poor communication and slow response times from office staff
reports of dismissive or unprofessional behavior from staff and the physician

"I have never seen the actual provider at this clinic. Also they never send meds to my pharmacy unless i have them do it with me there. Also they take a copay for everything and don’t disclose the lab results until copay is paid."

— Birdeye/Google Reviews

"Takes time to understand one’s problem and explain things very well. Never felt rushed. Highly recommend."

— Vitals

"I had overpaid them after insurance adjustment and am trying to get a refund for 10 days and noone is responding from his office."

— Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].