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Mental Health Assistance, Stockton

Mental Health Assistance

Behavioral Health • Stockton, CA

About

Mental Health Assistance in Stockton, CA provides behavioral health services including mental health crisis support and non-emergency assistance through a helpline available 7 days a week from 8:00 am to 11:00 pm. The program offers a Mobile Community Response Team as an alternative to 9-1-1 for individuals with mild to moderate symptoms, and coordinates care through Care Solace, which connects patients with mental health providers and substance use treatment services.

Clinic Type

Behavioral Health

Address

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Phone

833-311-2273

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Mobile Community Response Team (MCRT) for behavioral health in partnership with Community Medical Centers

Services Offered

  • Behavioral health services
  • Mental health crisis support
  • Non-emergency behavioral health assistance
  • Mobile Community Response Team (MCRT)
  • Care Solace coordination services

Insurance & Payment

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Languages Spoken

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FAQs

How can I get help for mental distress?

Call the helpline at 833-311-2273, 7 days a week, 8:00 am to 11:00 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye, Rehab.com, Healthgrades: 4.5/5 (San Joaquin County Behavioral Health Services, 2 reviews), 3.3/5 (St. Joseph's Behavioral Health Center, 29 reviews), 4.4/5 (Dr. Rihan Javid, 7 reviews) (Varies by facility; e.g., St. Joseph's Behavioral Health Center has ~29 reviews on one platform)

Patients praise

  • Some individual practitioners are described as attentive, compassionate, and effective
  • Positive feedback for services that offer cultural competence and a welcoming environment for BIPOC clients
  • Ease of access for certain virtual or outpatient appointment scheduling

Common complaints

  • Reports of poor facility cleanliness and maintenance
  • Allegations of rude, dismissive, or abusive staff and case management behavior
  • Concerns regarding discharge practices and lack of post-discharge support
  • Frustrations with administrative processes, including insurance billing and medication authorization delays
  • Allegations of poor communication and failure to provide necessary patient information

"This facility should be closed down... The staff is completely rude, abusive and they basically bully patients."

— LocalityBiz/Yelp reviews for St. Joseph's Behavioral Health Center

"A lot of people have gotten very frustrated looking for mental health services that they can relate to... With Sankofa, a lot of the feedback that we’ve gotten is that they feel at home. They feel seen, they feel heard for the first time."

— The Intersection Reports regarding Sankofa Holistic Counseling Services

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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