Sentara Primary Care & Therapy Center
Primary Care • Staunton, VA • Since 1912
About
- Sentara RMH Medical Center (formerly Rockingham Memorial Hospital) is a nonprofit community hospital based in Harrisonburg, Virginia, serving a seven-county area with about 218,000 residents. It joined the Sentara Healthcare system in May 2011 and operates as part of Sentara’s network, including primary care and therapy services through Sentara RMH Medical Group. - For Staunton specifically, the provided information highlights Sentara’s extended care network (e.g., primary care, therapy, orthopedic and rehabilitation services) available through Sentara RMH affiliates in the region, but does not list a dedicated Staunton campus. - Key offerings associated with Sentara RMH include: orthopedics (Sentara OrthoJoint Center), back/neck specialty, sports medicine, therapy services, Funkhouser Women’s Center (3D Mammography, Molecular Breast Imaging), and primary/specialty care via Sentara RMH Medical Group. - Contacts: main phone 540-689-1000; headquarters at 2010 Health Campus Drive, Harrisonburg, VA.
Clinic Type
Primary Care
Address
103 Community Way Staunton, VA 24401
Phone
540-437-7920
—
Opening Hours
Mon, Wed, Fri 8:00 a.m.–5:00 p.m.; Tue, Thu 7:30 a.m.–5:00 p.m.
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at Sentara Primary Care & Therapy Center Staunton?
Primary care and physical therapy services; co-located with Sentara Orthopedic and Sports Medicine Specialists and Sentara Imaging Center.
What are the clinic hours?
Mon, Wednesday and Friday: 8:00 a.m. - 5:00 p.m. ; Tuesday and Thursday: 7:30 a.m. - 5:00 p.m.
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals/Healthgrades: 4.6 out of 5 (for Dr. Erica Formato) (13 ratings (for Dr. Erica Formato))
Patients praise
- praise for organized and professional service
- convenience of walk-in services and same-day appointments
- positive feedback regarding thoroughness of some patient care encounters
- appreciation for the friendly nature of some staff members
Common complaints
- reports of perceived rudeness or cold demeanor from some providers
- complaints about dismissiveness or feeling rushed during appointments
- negative experiences with office staff and nursing staff
"Dr.Formato was ... NOT RUSHED, took her time and addressed all of my concerns..."
— Vitals user review"My second appointment wasn’t so great. She cut me off, saying I needed to hurry it up. Didn’t perform a complete physical. Seemed flustered and overwhelmed..."
— Vitals user review"Excellent care. Very organized and caring. Very professional and..."
— Healthgrades featured provider reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
- Top 6 Vascular Surgeons in Virginia: 2026 Selection Criteria — Oct 26, 2026
- 5 Best Eye Doctors and Ophthalmologists in Maine — Oct 25, 2026
- 5 Best Orthodontists in Michigan by Treatment Fit — Oct 21, 2026
Comparing your options?
See other primary care clinics in Staunton, or search the full directory by insurance, ratings, and more.