Carilion Clinic Family Medicine
Primary Care • Staunton, VA • Since 1899
About
Carilion Clinic Family Medicine – Staunton is part of Carilion Clinic, a nonprofit integrated health system based in Roanoke, Virginia. Key points: - Organization: Nonprofit healthcare system with hospitals, physician practices, and health-related services. - Location focus: Staunton area (Staunton, VA) as part of Carilion Clinic’s family medicine network in western Virginia. - Services likely offered: Primary care through Carilion Clinic Family Medicine practices (e.g., routine checkups, chronic disease management, preventive care, and care coordination) within the Staunton area. - Headquarters: Roanoke, Virginia; operating across multiple sites in western Virginia. - Contact channels: General inquiries typically via Carilion Clinic’s main contact lines (e.g., 1-800-422-8482) and official website carilionclinic.org for location-specific details.
Clinic Type
Primary Care
Address
40 Lambert St, Suite 522, Staunton, VA 24401
Phone
540-885-3525
billingservice@carilionclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Virtualist video visits for current pediatric and adult patients; current patients can schedule via care team
Services Offered
Team
Insurance & Payment
—
Carilion Clinic contracts with most major health insurance carriers; list updated periodically.
Languages Spoken
FAQs
Please download the following forms to fill out prior to your appointment. Once completed, print and give them to your care team upon arrival.
- Patient Consent Form - Patient Registration Form - Patient Family History Form
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals, Carilion Clinic website: 4.7/5 (Dr. De Los Reyes) and 4.3/5 (Dr. Dunn) via Vitals; 5.0/5 for Leigh Mann, PA via Carilion Clinic site (128 reviews (for specific provider Leigh Mann, PA))
Patients praise
- Specific providers and PAs, such as Leigh Mann and Dr. Chernoff, receive high praise for thoroughness, listening, and patient care
- Positive rapport and helpfulness from nursing and some medical staff
- Patients who appreciate the quality of medical advice and guidance from specific providers
Common complaints
- Facility is described as outdated, uninviting, and dirty
- Long wait times for appointments and while waiting in the office
- Concerns regarding staff rudeness and communication issues, including being hung up on
- Frustration with appointment scheduling and inflexibility regarding late arrivals
"Leigh Mann is an excellent PA. She is patient n provides answers to all my questions. Amazing person!!"
— Carilion Clinic website"I've gone to this practice for almost 20 years and has done nothing but gone downhill. Several times I have had to see more than one provider for an issue... The wait time to be seen for your appointment is ridiculous. The staff has been rude... The office is severely outdated."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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