Radiology Services of New York, P.C.

Patients praise

• Courteous, friendly, and professional staff in top-rated facilities
• Efficient and quick service with minimal wait times
• Comfortable, clean, and welcoming patient environment
• Helpful scheduling and check-in processes
• Technicians who are skilled at alleviating anxiety, especially for claustrophobic patients

Common complaints

• Difficulties obtaining reports, results, or medical imaging files
• Incompetent or poor communication from technicians/nurses during procedures (e.g., failed IV access, lack of procedural clarity)
• Unprofessional staff behavior, including poor bedside manner and discriminatory conduct toward patients with language limitations
• Issues with administrative tasks like scheduling, answering phones, and patient portals
• Concerns regarding diagnostic accuracy or incomplete medical reports