Psychiatry - Northeastern Vermont Regional Hospital
Psychiatric Care • St. Johnsbury, VT • Since 1972
About
Northeastern Vermont Regional Hospital (NVRH) in St. Johnsbury, VT is a nonprofit, acute-care community hospital and designated Baby Friendly facility. Founded in 1972 (merger of St. Johnsbury Hospital and Brightlook Hospital), it serves Vermont’s Northeast Kingdom with primary/preventive care, surgical and specialty services, inpatient/outpatient care, and 24-hour emergency services. The hospital offers psychiatric and mental health services as part of its broad health care offerings, supported by telehealth and other ambulatory services across its locations in St. Johnsbury.
Clinic Type
Psychiatric Care
Address
PO Box 9051315 Hospital Drive St. Johnsbury, Vermont 05819
Phone
802-748-8141
%20d.gibbs@nvrh.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available via MyPortal; telehealth visits through MyPortal
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is Mentally Healthy?
Mentally Healthy = Coping well with the normal stresses of life, reaching your potential, and contributing to your community. NVRH partners with Alpine Telehealth to bring psychiatry services to our patients.
What does Alpine Telehealth do?
Alpine Telehealth providers support the work of primary care providers by offering consultative services, as well as meeting with patients. On the Medical-Surgical unit and in the Emergency Department, Alpine Telehealth works with the medical team to address the mental health concerns impacting patients’ illness and recovery.
What primary care options exist for adults and under 18?
NVRH offers primary care for adults at Corner Medical and Kingdom Internal Medicine and primary care for individuals under 18 at St. Johnsbury Pediatrics.
How can I access telehealth through MyPortal?
This means we can visit with you virtually and continue to provide quality care. For more information on telehealth and to sign up through MyPortal, click here.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Matthew Lynx): 4.5 / 5 average (16 ratings) (16 ratings; 2 written reviews)
- Healthgrades (hospital): Patient Experience Rating: 70% (5% lower than national average)
- Yelp (hospital): not specified (review count present) (17 reviews)
Patients praise
- Some patient experiences describe helpful/courteous clinicians and satisfactory outcomes in psychiatry contexts (e.g., WebMD reviews for an affiliated psychiatrist; general telepsychiatry case describes improvement and discharge without inpatient stay).
- Positive “patient comments” appear in NVRH’s Brightlook newsletter (not psychiatry-specific).
Common complaints
- Negative experiences with a psychiatrist include being “extremely rude & sarcastic” and “horrible” (WebMD reviews).
- Regulatory/safety documentation describes problems related to psychiatric/behavioral patient care, including restraint-related issues and lack of emergency safety planning/training in the emergency department context (Vermont Division of Licensing and Protection reports).
- News reporting cites widespread failures in mental health treatment and that the hospital was the most-cited in state mental health-related surveys (VTDigger).
"“Extremely rude & sarcastic, told me my answers to his questions were ‘wrong’, put words in my mouth & refused to clarify questions…”"
— WebMD patient review text for Dr. Matthew Lynx (psychiatrist, affiliated with NVRH)"“horrible”"
— WebMD patient review text for Dr. Matthew Lynx"“failed to develop an emergency safety plan which incorporated immediate interventions” and failed to provide enough trained staff to ensure “appropriate monitoring to ensure the safety of the juvenile.”"
— VTDigger summarizing state Division of Licensing and Protection findings regarding mental-health treatment failures at NVRHSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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