St. Albans | Vermont Department of Health

Laboratory Services • St. Albans, VT • Since 1886

Home/St. Albans/Laboratory Services/St. Albans | Vermont Department of Health

About

- The Vermont Department of Health (VDH) is the state government agency overseeing public health in Vermont, part of the Vermont Agency of Human Services. - Headquarters: 280 State Dr, Waterbury, VT 05676, with additional offices in Burlington (108 Cherry St Ste 347, Burlington, VT 05401) and elsewhere in Vermont. - Leadership: Commissioner Mark Levine, MD; Deputy Commissioners Tracy Dolan and Kelly Dougherty. - Contact: Main phone +1 800-464-4343. - Founded 1886; primary focus includes health policy, programs, publications, and public health advocacy. - For St. Albans-specific information, the VDH page will typically direct inquiries to regional offices in Burlington or Waterbury; there is no separate St. Albans office listed in the extracted data. - Website: healthvermont.gov for programs, services, and resources.

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Clinic Type

Laboratory Services

Address

27 Federal Street, Suite 201, St. Albans, VT 05478

Phone

802-524-7970

Email

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Opening Hours

hours: Monday through ...

Website

https://www.healthvermont.gov/local/st-albans

Emergency Care

Public health emergency response

Services Offered

Public health services
WIC program
immunizations
dental health care support
alcohol and drug abuse treatment information
public health emergency response
nutrition counseling
breastfeeding support
health education
disease surveillance and prevention
schools/communities partnerships
lifestyle health promotion
breastfeeding-friendly employer program
community resources referrals

Team

St. Albans Local Health Office team, null — Public health staff

Insurance & Payment

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Languages Spoken

English

FAQs

What services are available at the St. Albans Local Health Office?

Public health services including WIC, immunizations, nutrition counseling, breastfeeding support, health education, disease prevention, and emergency response.

What are the drop-off hours for samples?

Drop-off hours: Monday through Friday, 7:45-11:30 a.m. (except State holidays).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Northwestern Medical Center): 66% patient recommendation rate (Based on HCAHPS survey data)
Seniors.fyi (Saint Albans Healthcare & Rehabilitation Center): 4.2 out of 5 stars (77 reviews)

Patients praise

Some patients report professional and friendly care from specific providers
Positive experiences with skin exams and clear communication from certain doctors

Common complaints

Criticism of ER staff for perceived lack of empathy and unprofessional behavior in mental health or crisis situations
Reports of delayed staff response to patient needs, including call bells
Allegations of medication errors and poor facility maintenance (e.g., cleanliness) in long-term care settings
Concerns regarding staff communication and responsiveness

"The night shift staff here is openly judgmental. I arrived in alcohol withdrawal and severe mental distress, calmly asking for help, and was treated with the kind of contempt you’d expect from someone who should not be in medicine at all."

— LocalityBiz (Northwestern Medical Center Review)

"A resident’s roommate reportedly received the wrong medication, resulting in adverse effects."

— Seniors.fyi (Saint Albans Healthcare & Rehabilitation Center Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Vermont Health Department detects West Nile virus, Jamestown Canyon virus in parts of the state — Jul 25, 2025
Department of Health reports mosquitoes with West Nile virus, Jamestown Canyon | Local News | rutlandherald.com — Jul 25, 2025
2nd Annual Franklin County Volunteering Fair showcases opportunities to get involved - United Way of Northwest Vermont — Apr 24, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.