Baystate Rheumatology
Rheumatology • Springfield, MA • Since 1873
About
Baystate Rheumatology is part of Baystate Health, a nonprofit, academic healthcare system based in Springfield, MA. Baystate Health operates multiple facilities in Western Massachusetts, including Baystate Medical Center (the region’s only Level I trauma center) and a network of over 700 physicians across Baystate Medical Practices. While the page highlights Baystate Health’s overall structure, history, and scope (1873 founding; 5 hospitals planned/operating with Mercy integration; 55k+ discharges and 185k ED visits in 2022), it does not provide a dedicated profile for a specific “Baystate Rheumatology – Springfield” location. For precise address, provider roster, and appointment details, contact Baystate Health or visit their rheumatology program page through baystatehealth.org.
Clinic Type
Rheumatology
Address
Chestnut Building, Baystate Medical Center, Chestnut Surgery Center, Ground Floor
Phone
413-370-7889
Medical.StaffOffice@baystatehealth.org
Opening Hours
Monday–Friday 8 am–5 pm; Saturday Closed; Sunday Closed
Services Offered
Insurance & Payment
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Multiple bill payment options, Pay My Bill, participate in most insurance programs in our area
Languages Spoken
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FAQs
Do I need a referral to visit the rheumatology specialists?
Yes, a referral from your healthcare provider is required.
What are the hours for Baystate Rheumatology - Springfield?
- Monday: 8 am - 5 pm - Tuesday: 8 am - 5 pm - Wednesday: 8 am - 5 pm - Thursday: 8 am - 5 pm - Friday: 8 am - 5 pm - Saturday: Closed - Sunday: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report (Baystate Medical Center Rheumatologists): 4.3/5 (130 reviews)
- WebMD Care (Dr. David Miller): 3/5 (3 ratings)
- Vitals (Dr. Antonio Valentin): 3.6/5
Patients praise
- General rheumatology patient experience rating of 4.3/5 for the hospital system's rheumatology department
Common complaints
- Perceived arrogance and dismissiveness from some providers
- Complaints regarding staff unfriendliness or short responses during intake
- Reports of incomplete examinations or reliance on existing notes without new testing
- Concerns about lack of thoroughness in patient history and follow-up
"Absolute worst provider. No redeeming qualities... Arrogant, Cocky, enormous ego!"
— Healthgrades (Review of Dr. Donald Griger)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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