Baystate OB/GYN Group

Obstetrics & Gynecology • Springfield, MA

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About

Baystate OB/GYN Group, Inc. is a private medical practice based in Springfield, MA, offering comprehensive women’s healthcare including gynecology and pregnancy care. The practice operates 3 offices in the Greater Springfield area (Springfield and East Longmeadow/South Hadley) and employs physicians, certified nurse midwives, and certified family nurse practitioners.

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Clinic Type

Obstetrics & Gynecology

Address

354 BIRNIE AVE, Springfield, Massachusetts 01107, us

Phone

(413) 794-8484

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bogg.com/

Services Offered

Pregnancy
Gynecology
Surgical Gynecology
Menopause
Incontinence
Sexual Health

Insurance & Payment

—

Languages Spoken

en-US

FAQs

New patients, referrals, and appointment scheduling

Not specified on the page.

Billing & Insurance

Information available on the Billing & Insurance page (link provided on site).

Prescription Refills

Details available on the Prescription Refills page.

Patient Education / FAQs

Patient Education page with frequently asked questions and resources.

Appointments & Cancellations

Appointments & Cancellations page with scheduling and cancellation information.

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Kevin Fitzgerald): 5.0/5.0 based on 8 ratings (8 ratings)
Birdeye (Dr. Christopher Ollari): 4.0/5.0 based on 4 ratings (4 ratings)
Healthgrades (Dr. Christopher Ollari): 3.7/5.0 based on 12 ratings (12 ratings)

Patients praise

Strong clinical skills and expertise reported for specific surgeons and OBs
Exceptional care and support provided by labor and delivery nursing staff at the Wesson Women's Clinic
Some patients report positive, kind, and attentive experiences with individual providers
Efficiency and care reported by patients who feel their specific doctor is highly attentive

Common complaints

Poor bedside manner and perceived lack of empathy from some physicians
Frustrations with administrative processes, including billing issues and appointment scheduling/cancellations
Difficulty reaching nursing staff or receiving timely call-backs for urgent concerns
Perceived lack of trauma-informed care during sensitive experiences like pregnancy loss

"During the most vulnerable time of my life, I was greeted with such a cold demeanor, uninformed care, and lack of humanity."

— LocalityBiz patient review

"The entire care team of nurses and doctors is exceptional, providing great care, support, and assurance that helps ease the nerves of first-time moms."

— LocalityBiz patient review

"The midwives and group of physicians here are good. However, their billing department lack the skills and knowledge to do their job."

— LocalityBiz patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].