CoxHealth

Internal Medicine • Springfield, MO • Since 1906

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About

CoxHealth is a nonprofit healthcare system based in Springfield, Missouri. Key points: - Type/scope: Six-hospital, not-for-profit health system serving a 25-county region in Southwest Missouri and Northwest Arkansas; total ~1,074 beds. - History & headquarters: Founded 1906; main headquarters at 3801 S National Ave, Springfield, MO. - Services: Broad medical care across multiple areas of care and medical services (including specialties like oncology; various roles such as respiratory therapy and system leadership positions). - Locations: 9 offices/sites in the United States (primarily Missouri), including: - 801 N Lincoln Ave, Monett, MO - 525 Branson Landing Blvd, Branson, MO - 1423 N Jefferson Ave, Springfield, MO - 3535 S National Ave, Springfield, MO - 3801 S National Ave, Springfield, MO (HQ) - Contact: main phone lines include 417-269-3000, 417-269-4636, 417-269-6000. - Industry/ownership: Hospitals and health care; nonprofit/NPO; NGO-style organization. If you’re specifically seeking internal medicine at CoxHealth in Springfield, this page confirms CoxHealth operates in Springfield and has multiple internal medicine-related staff and facilities, but for physician-specific internal medicine services or physician directory, a direct internal medicine department page or CoxHealth’s physician finder would be the best next step.

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Clinic Type

Internal Medicine

Address

1001 East Primrose Street, 4th Floor, Springfield, MO 65807

Phone

4172693000

Email

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Opening Hours

Monday: 8:00 am - 5:00 pm; Tuesday: 8:00 am - 5:00 pm; Wednesday: 8:00 am - 5:00 pm; Thursday: 8:00 am - 5:00 pm; Friday: 8:00 am - 5:00 pm

Website

https://www.coxhealth.com/our-locations/coxhealth-internal-medicine/

Services Offered

Internal Medicine

Insurance & Payment

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Languages Spoken

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FAQs

What are the clinic hours?

Monday: 8:00 am - 5:00 pm; Tuesday: 8:00 am - 5:00 pm; Wednesday: 8:00 am - 5:00 pm; Thursday: 8:00 am - 5:00 pm; Friday: 8:00 am - 5:00 pm.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades: 4.7/5 (12 reviews) for Dr. Brad Wiley (12)
US News Health: 5/5 (51 reviews) for Dr. Anne E. Roberts (51)
WebMD: 3.5/5 (15 ratings) for Dr. Richard Shimizu (15)
ComplaintsBoard: 1.0/5 (0 reviews, 10 complaints) (10)

Patients praise

medical knowledge and expertise of providers
thoroughness during visits
personable and caring bedside manner among some staff
availability for short-notice appointments

Common complaints

billing and insurance issues
long wait times, including during triage and appointments
communication gaps, including lack of follow-up on test results or returned calls
disruptions in care due to electronic medical record (EPIC) system transitions
perceived unprofessionalism or lack of attentiveness from some staff

"He is always extremely friendly and knowledgeable about your health status. Very thorough and patient during visits."

— Healthgrades (Dr. Brad Wiley)

"When you’re there for help, and you feel like you’re getting excuses and dysfunction — frustration that has absolutely nothing to do with you or patient care — it’s not really a patient problem. It’s a management problem that’s flowing over and affecting the patient and their care."

— KY3 News (Patient reporting on EPIC system transition)

"This guy is a horrible doctor and person!! Run!!"

— WebMD (Dr. Richard Shimizu)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.