Endocrine Associates of Western MA

Endocrinology • Springfield, MA

Home/Springfield/Endocrinology/Endocrine Associates of Western MA

About

Endocrine Associates of Western MA is an endocrinology clinic located at 2 Medical Center Drive, Suite 210 in Springfield, Massachusetts. The clinic is part of Trinity Health Of New England, an integrated health care delivery system providing preventive, acute, and post-acute care across New England.

Call clinic Visit website Get directions

Clinic Type

Endocrinology

Address

2 Medical Center Dr Ste 210

Phone

413-734-4661

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.trinityhealthofne.org/location/endocrine-associates-western-ma

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vitals.com (Dr. Kimberly Browne-Martin): 3.9/5 stars (18 ratings)
Vitals.com (Dr. Barry Izenstein): 4.3/5 stars (24 ratings)

Patients praise

Physicians are described as caring and attentive to patient needs
Doctors provide clear diagnoses and follow-up plans
Some staff members are reported as helpful and accommodating regarding special needs

Common complaints

Long wait times at the office
Reports of rude and disrespectful front desk staff
Difficulty in scheduling timely appointments

"The doctor herself is caring and does pay attention to the patients' needs. However, the office is a complete mess. The average wait time is an hour and a half. The front desk staff is extremely rude and disrespectful."

— Vitals.com review for Dr. Kimberly Browne-Martin

"I have been a longtime patient of Dr. Izenstein's and I agree wholeheartedly with the other two commentors! His office staff also goes above and beyond to assist me with my special Rx needs."

— Vitals.com review for Dr. Barry Izenstein

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Mayor Sarno, city officials join with Congressman Neal, Baystate, the Western Mass EDC, & Springfield Regional Chamber for a conversation concerning the State of Healthcare in Western Mass: City of Springfield, MA — Dec 15, 2025
Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal — May 3, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.