Empire Eye Physicians
Ophthalmology (Eye Care) • Spokane, WA
About
Empire Eye Physicians is a privately held eye care and surgery provider headquartered in Spokane Valley, WA, with over 60 years in the Inland Northwest. They operate 5 offices across Idaho and Washington, including Coeur d’Alene (ID) and Spokane Valley (WA). Services focus on medical eye care and eye surgery. Contact: empireeye@empireeye.com; 208-664-9888 or 509-928-8040. Website: empireeye.com.
Clinic Type
Ophthalmology (Eye Care)
Address
16010 E Indiana Ave, Spokane Valley, Washington 99216, US
Phone
+15099288040
—
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 3.4 / 5 (Not explicitly stated in summary)
- Yelp (Spokane Valley): 5.0 / 5 (10 reviews)
- Yelp (Coeur d'Alene): 2.0 / 5 (2 reviews)
Patients praise
- Professional, knowledgeable, and compassionate physicians (particularly Dr. Claypool)
- High-quality surgical outcomes for many patients, especially cataract surgery
- Friendly and helpful clinic staff in some departments
Common complaints
- Billing and insurance cost transparency issues
- Difficulty with scheduling and overbooking appointments
- Long wait times for billing or billing errors
- Occasional patient dissatisfaction with surgical outcomes or follow-up expectations
"The staff and physicians at Empire Eye are excellent. My low rating is due to their inability to schedule their day without overbooking."
— MapQuest / Yelp review by Randy C."While I am happy with the care I received, except for one service, at Empire Eye Physicians, the billing department is the worst I have ever dealt with. They waited an entire year to bill me..."
— MapQuest / Yelp review by Billie G."Empire Eye Physicians is wonderful. I have been to four other eye doctors before a friend recommended Empire. I see Dr. Claypool and I have an eye condition that needs frequent attention. He has been wonderful."
— Nextdoor commentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Empire Eye Physicians | Eye Care is Spokane, WA and Coeur d'Alene, ID — Sep 4, 2019
- About Us - Empire Eye | Spokane and Coeur d'Alene — Oct 3, 2025
- Coeur d’Alene - Empire Eye | Spokane and Coeur d'Alene — Aug 12, 2025
- Spokane Valley - Empire Eye | Spokane and Coeur d'Alene — Aug 12, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
Related articles
Comparing your options?
See other ophthalmology (eye care) clinics in Spokane, or search the full directory by insurance, ratings, and more.