Baylor Scott & White Southlake Family Medicine & Pediatrics

Primary Care • Southlake, TX

Home/Southlake/Primary Care/Baylor Scott & White Southlake Family Medicine & Pediatrics

About

Baylor Scott & White Southlake Family Medicine & Pediatrics in Southlake, Texas provides comprehensive primary care for patients of all ages, including acute disease management, preventive health services, chronic disease management, and immunizations. The clinic serves families from Southlake, Grapevine, Westlake, and Trophy Club communities.

Book appointment Call clinic Visit website Get directions

Clinic Type

Primary Care

Address

925 E Southlake Blvd Ste 260, Southlake, TX 76092

Phone

817.912.8800

Email

billingquestions@bswhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/clinical-group/southlake-family-medicine-and-pediatrics

Services Offered

Primary care
Acute disease management
Preventive health
Chronic disease management
Immunizations

Team

Baylor Scott & White Southlake Family Medicine — Primary care practice location
Baylor Scott & White Southlake Pediatrics — Pediatrics

Insurance & Payment

insurances accepted (general)

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.

pay your bill online, financial counselors, billing statements, registration forms online, Pay bill online (guest), Pay via MyBSWHealth account, Pay by mail, Pay by phone, Pay in person

Languages Spoken

English
Spanish

FAQs

Insurances accepted?

Insurance listings are subject to change without prior notice. Please call to verify coverage.

How can I pay my bill?

Billing guide and online payment options are available.

Not accepting walk-ins

Not accepting walk-ins

Awards & Accreditations

Awards page linked

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Baylor Scott & White Official Site: 4.9/5 (879 reviews (Family Medicine))
magicpin: 4.6/5 (62 ratings)
Yahoo Local: 3.0/5 (33 reviews)

Patients praise

many patients report highly attentive, friendly, and caring staff
providers often praised for being thorough, professional, and willing to listen
high satisfaction with specific pediatric and family medicine physicians
convenient location cited by patients

Common complaints

reports of cancelled appointments without notice
complaints regarding long wait times
concerns about lack of communication and administrative incompetence
isolated negative feedback regarding care quality or negligence

"Incredible staff with the most care I've experienced from any family doctor."

— Loc8NearMe user review, May 2026

"If you're looking for incompetence, this is the right place for you. No quality of care, good luck getting in touch with a medical professional, long wait times."

— Yahoo Local user review, June 2026

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].