Pediatrician in Southlake, TX | Baylor Scott & White Health

Pediatrics • Southlake, TX

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About

- Baylor Scott & White McLane Children's Medical Center is a nonprofit pediatric care network in Temple, TX, part of the Baylor Scott & White Health System, offering more than 40 pediatric specialties with advanced technology and child-focused care. - The center operates a network of clinics and a dedicated children’s hospital in Temple, serving Central Texas. Part of the Baylor Scott & White Health system; social presence on Facebook and Instagram.

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Clinic Type

Pediatrics

Address

925 E Southlake Blvd Ste 100, Southlake, TX, 76092

Phone

817.912.8800

Email

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Opening Hours

- Friday: 8:00 am - 5:00 pm - Thursday: 8:00 am - 5:00 pm - Wednesday: 8:00 am - 5:00 pm - Tuesday: 8:00 am - 5:00 pm - Monday: 8:00 am - 5:00 pm

Website

https://www.bswhealth.com/locations/service-area/southlake-tx/pediatrics

Services Offered

Pediatrics
Pediatric primary care
Pediatric medicine
Family medicine (pediatric components)

Team

Baylor Scott & White Health – Pediatrics (Southlake area), Not specified in excerpt — Pediatric care providers

Insurance & Payment

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Cash, Credit/debit cards, Insurance billing

Languages Spoken

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FAQs

What do pediatricians specialize in?

Treat common issues like colds, asthma, allergies and ear infections; provide routine annual check-ups, vaccines and growth/behavior guidance.

Photos

What Patients Say

Overall sentiment across review platforms: positive

Healthgrades (Dr. Stephanie Novak): 5.0/5.0 stars (10 reviews)
Healthgrades (Dr. Eileen O'Brien-Su): 4.95/5.0 stars (39 responses)

Patients praise

Attentive, compassionate, and knowledgeable bedside manner
Thorough examinations and clear explanations of care
Willingness to listen to parent and patient concerns
Efficient and professional staff interactions

Common complaints

Some patients reported feeling unheard or having concerns dismissed regarding health issues

"Loved Dr. Novak's bedside manner. She listened to our every concern and provided the best care for my daughter. We didn't feel rushed, we felt heard and cared for."

— Healthgrades review for Dr. Stephanie Novak

"Dr. O'Brien-Su is very professional and personable, but not always responsive to concerns. During my visit, it felt like she shrugged off every concern I had as 'just aging' or attributed them to my own failings."

— Healthgrades review for Dr. Eileen O'Brien-Su

"Dr. O'Brien-Su is the BEST doctor that I have ever dealt with. Her compassion, and communication skills in explaining things to me in a way that I understand them is greatly appreciated."

— Healthgrades review for Dr. Eileen O'Brien-Su

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.