Physical Medicine and Rehabilitation at South San Francisco ...

Physical Therapy • South San Francisco, CA

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About

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Clinic Type

Physical Therapy

Address

South San Francisco, CA (department noted: Physical Medicine and Rehabilitation at South San Francisco Medical Center). Nearby location referenced: Physical Medicine and Rehabilitation (Bayhill).

Phone

711

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthy.kaiserpermanente.org/northern-california/facilities/south-san-francisco-medical-center-100319/departments/physical-occupational-therapy-dlp-329186

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

We want to speak to you in the language that you’re most comfortable with when you call or visit us.

Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (for Dr. Raymond Lai, affiliated with Kaiser SSF): 2.3/5 stars (6 ratings)
Yahoo Local (for South City Physical Therapy): 4.5/5 stars (32 reviews)

Patients praise

Professional and attentive staff
Effective treatment outcomes for musculoskeletal issues
Clear communication of treatment plans
Convenient office accessibility

Common complaints

Rude or dismissive bedside manner
Rushed appointments
Difficulty getting questions answered or feeling unheard

"Dr. Lai was rude, dismissive, impatient and were not able or willing to answer questions."

— Healthgrades Review

"Dr. Malhotra and the team at South City Physical Therapy are amazing! They supported me every step of the way and helped improve my lower back issues quickly and effectively."

— Yahoo Local Review

"Dr. Lai is trustworthy and honest. I have been seeing him for about 5 years for my herniated discs."

— Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].