Lum Optometry

Optometry • South San Francisco, CA

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About

Lum Optometry is an eye care practice in South San Francisco, CA. Key points: - Services: optometry care including vision plans, contact lenses, dry eye treatment, glaucoma care, and general medical eye care. - Location: Two offices on Westborough Blvd, South San Francisco, CA 94080. - Contact: Call (650) 589-7198 or request an appointment online. - About: Accepting new patients; affiliated with affordable, skilled eye care.

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Clinic Type

Optometry

Address

2278 Westborough Blvd, Suite 204, South San Francisco, CA 94080

Phone

(650) 589-7198

Email

info@lumoptometry.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.lumoptometry.com/

Services Offered

Eye exams
Contact lens fitting
Glasses
Myopia management
Eye disease management
Frame selection
Vision testing
Prescription eyewear

Technology & Equipment

Newest testing equipment
Contact lens technology
Lens designs

Team

Dr. Randall Lum, Doctor of Optometry — Optometrist

Insurance & Payment

Vision Service Plan (VSP)
EyeMed
Blue Cross Blue Shield
Delta Dental Vision? (not standard)
Medicare
Private vision insurance (general)

Not explicitly stated on page; typical vision plans accepted mentioned in context of insurance; verify at office

Credit Card, Cash, Check, Insurance (vision plans)

Languages Spoken

English

FAQs

What services are offered at Lum Optometry?

Eyewear prescriptions, eye exams, contact lens fitting, eye disease management, myopia management, and other comprehensive eyecare services.

New Patients

Request an Appointment

What is the goal of the office?

To treat you as a member of our extended family with precise glasses and contact lens prescriptions using the newest testing equipment.

Who is the doctor?

Meet The Doctor Dr. Randall Lum.

What kind of products do you offer?

The most fashion forward frames with the newest lens designs; prescriptions tailored to individual needs.

Awards & Accreditations

ecare excellence (as per page)

Social Media

Twitter Facebook

Photos

What Patients Say

Overall sentiment across review platforms: positive

Yelp: 4.1 out of 5 stars (110 reviews)
Demandforce: 5 out of 5 stars (1206 reviews)
Zocdoc: 5 out of 5 stars

Patients praise

Thorough and knowledgeable eye exams
Friendly and attentive office staff
Efficient office operations and minimal wait times
Clear explanations from the doctor during exams

Common complaints

Issues with administrative staff responsiveness or organization
Complaints regarding out-of-pocket costs and billing transparency
Dissatisfaction with the ordering and fitting process for eyeglasses

"Efficient and great eye care, always well taken care of here! Dr. Lum is very knowledgeable! His hours are convenient and the staff is friendly and attentive."

— Yelp

"DON’T COME HERE IF YOU CAN AVOID IT! Lum was fine, he seemed like a really nice guy. His office people SUCK. I picked out my glasses after he decided on my prescription. AFTER 6 OFFICE VISITS AND 2 MONTHS, I HAVE NOTHING."

— Unilocal/Third-party aggregator

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].