Primary Care | UCSF Health

Internal Medicine • South San Francisco, CA • Since 1907

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About

UCSF Health is a nonprofit teaching hospital system affiliated with the University of California, San Francisco. Based in San Francisco, it operates as part of UCSF Health and includes the UCSF Medical Center, known for world-class care and top national rankings. While the provided materials highlight the main UCSF Medical Center in San Francisco and its expansion into Mission Bay and Mount Zion, there is no specific information about a Primary Care facility or location in South San Francisco.

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Clinic Type

Internal Medicine

Address

505 Parnassus Avenue, San Francisco, CA 94143, US

Phone

+1 (888) 530-3034

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ucsfhealth.org/care/services/primary-care

Services Offered

Primary care for children and adults
Preventive care
Immunizations
Same-day care
Prenatal care (family medicine)
Chronic disease management
Acute illness or injury care
Health education
Online health tools
Patient portal
Virtual PCP appointments
Coordinated specialty referrals

Technology & Equipment

Online health tools
Patient portal
Virtual PCP appointments

Insurance & Payment

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Languages Spoken

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FAQs

What services do UCSF Health primary care clinics offer?

Annual exams, preventive screenings, immunizations, acute illness or injury care, prenatal care, chronic disease management, health education.

Social Media

Twitter Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (UCSF Primary Care at China Basin): 2.3/5 (34 reviews)
WebMD Care (Individual Provider Dr. Judy Liu): 5.0/5 (15 reviews)
UCSF Health (Individual Provider Dr. Sudarshan Bhat): 4.8/5 (392 ratings)
UCSF Health (Individual Provider Dr. Dae Hyoun (David) Jeong): 4.8/5 (285 ratings)

Patients praise

High patient praise for individual physicians, particularly regarding their listening skills, compassion, and thoroughness
Appreciation for quality medical expertise and comprehensive care planning
Patients valuing personal, attentive bedside manner despite broader organizational issues

Common complaints

Billing issues, including confusing facility fees, unexpected charges, and perceived overbilling
Long wait times for appointments and follow-up communication (MyChart messages, lab results)
Perceived understaffing leading to decreased quality of care and stressed staff
Difficulties with administrative processes, such as scheduling referrals and reaching staff via phone

"UCSF understaffs and has very small windows for patient provider scheduled time slots. This puts providers behind schedule and likely results in decreased quality of care."

— Birdeye review

"Dr. Jeong is exceptional in both his kindness, compassion and competence. I am 81 years old and he is by far the best Primary Care physician I have ever had."

— UCSF Health provider review

"Patients of the growing hospital system say their bills are exorbitant, confusing or simply don’t make sense."

— SF Standard

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Ronald Labuguen, MD - Family Medicine | UCSF Health — Mar 1, 2026
John I. Umekubo, MD - Internal Medicine | UCSF Health — Mar 19, 2026
Patrixia Keith Sayco Dela Cruz, MD - Internal Medicine | UCSF Health — Apr 3, 2026
Ryan Laponis, MD - Internal Medicine | UCSF Health — Feb 12, 2026
Nicole A. Appelle, MD - Internal Medicine | UCSF Health — Apr 26, 2026

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.