CareNow Urgent Care
Urgent Care • Smyrna, TN
About
CareNow is a US-based urgent care provider with more than 200 clinics nationwide, including walk-in urgent care for minor illnesses and injuries, flu shots, sports physicals, on-site x-ray, and occupational medicine. Services aim to reduce wait times through online check-in and extended hours (most clinics open 7 days, often late). CareNow operates under HCA Holdings, with headquarters in Coppell, TX, and clinics generally staffed by physicians in family, emergency, or internal medicine.
Clinic Type
Urgent Care
Address
CareNow Urgent Care - Smyrna, Smyrna, TN
Phone
(615) 984-2940
uccmedicalrecords@hcahealthcare.com
Opening Hours
See full hours
Services Offered
Technology & Equipment
Insurance & Payment
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in-clinic payment options, billing information is available via patient-resources/billing-payment-options (link)
Languages Spoken
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FAQs
What services are available at CareNow Smyrna?
Urgent care services, on-site X-rays, stitches for minor injuries, immunizations, sports physicals, EKGs, urine drug tests, pregnancy tests, treatments for common illnesses (cold, COVID, UTI, allergies), occupational medicine, and more.
What age group is treated at CareNow Urgent Care - Smyrna?
CareNow Urgent Care treats children older than 3 months of age.
Do you offer in-clinic pharmacy services?
We now offer in-clinic pharmacy services so you can see a provider and fill your prescriptions in just one visit. Ask your provider about in-clinic pharmacy options during your visit today. Available in select clinics. Clinics do not keep narcotic medication on-site.
Do you accept most major health insurance plans?
We accept most major healthcare insurance plans.
Do you offer X-rays or stitches?
CareNow Urgent Care provides X-rays on-site and stitches for minor lacerations.
Is there a telephone number to call for appointments or hours?
Call us: (615) 984-2940.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (primarily sourced from Google): 4.8 out of 5 stars (1,677 reviews)
- PissedConsumer/Yelp-related platforms: 1.5 out of 5 stars (64 reviews)
Patients praise
- Friendly and professional front desk and medical staff
- Clean and organized facility environment
- Attentive and thorough care provided by specific practitioners
- Convenience and accessibility of services
Common complaints
- Long wait times for service
- Concerns regarding billing practices and insurance processing
- Perceived lack of thoroughness or misdiagnosis by medical staff
- Dissatisfaction with treatment plans or perceived under-treatment
"The front desk lady was very helpful and friendly. The nurse and the doctor were very nice. The doctor was very attentive to my needs, while at the clinic."
— Patient review on Birdeye"I went to the Smyrna, TN location... complaining of head and chest congestion... I was audibly wheezing, but the provider insisted my lungs were clear. ... I got progressively worse... and saw my primary care physician who prescribed steroids and an antibiotic. He said I was bordering on pneumonia."
— Patient complaint on PissedConsumer"Speed of service/efficiency needs VAST improvements. If you're in need of an Urgent Care, we cannot recommend this location."
— Patient review on Yelp/MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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