Mt. Edgecumbe Medical Center – Eye Care - SEARHC

Optometry • Sitka, AK

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About

Mt. Edgecumbe Medical Center – Eye Care in Sitka, Alaska offers optometry services including routine eye exams for patients of all ages, evaluation and treatment of eye conditions such as glaucoma and diabetic retinopathy, acute eye injury care, and surgical co-management. The clinic provides comprehensive vision care with ocular imaging and testing, and can professionally fit eyeglasses and contact lenses.

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Clinic Type

Optometry

Address

222 Tongass Drive, Sitka, AK 99835

Phone

907.966.8415

Email

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Opening Hours

Mon–Fri 8:00 a.m. – 12:00 p.m., 1:00 p.m. – 5:00 p.m.; Sat–Sun Closed

Website

https://searhc.org/facilities/mt-edgecumbe-medical-center-optometry/

Services Offered

Optometry
Eye exams
Diagnosis and treatment of eye conditions
Glaucoma evaluation
Diabetic retinopathy evaluation
Acute eye injuries
Surgical co-management
Comprehensive vision care

Team

Pamela Steffes — Optometrist
Tad Buckingham — OD

Insurance & Payment

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Languages Spoken

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Current Offers

Accepting New Patients

FAQs

What are the regular hours?

Mon–Fri 8:00 a.m. – noon, & 1:00 p.m. – 5:00 p.m.; Sat–Sun Closed

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vivian Health: 4.7/5 stars (15 reviews)
MedicalRecords.com: 4.3/5 stars (8 reviews)

Patients praise

High quality of care provided by individual providers and staff once in the exam room
Friendly, professional, and kind staff interactions
Helpful hospital support services

Common complaints

Difficulties with phone systems and appointment scheduling
Lack of transparency from leadership
Issues with communication and care coordination
Complaints regarding billing systems and costs
Challenges with patient portal functionality
Systemic issues and perceived difficulty navigating the health system

"The employees that I see when I go to my appointments are excellent at SEARHC... They’re professional, they’re pleasant, they’re kind. I think the main issue is the upper echelons, who we hardly ever get to reach or talk to."

— Dr. Marilyn Coruzzi, speaking at a public listening session (KCAW)

"horrible costumer service, horrible billing system, prices are not transparent and doctors never actually solve any medical problems"

— Yelp review

"Telephone, email, the whole system is broken."

— Dr. David Lam, quoted in Chilkat Valley News regarding SEARHC communications

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].