Highland Primary Care
Geriatric Care • Sherman, TX
About
Highland Primary Care in Sherman, TX offers specialized elderly care including comprehensive geriatric assessments, polypharmacy reviews, fall prevention, cognitive screening, Medicare Annual Wellness Visits, and advance care planning. The clinic accepts Medicare and most insurance plans, with in-office visits available at an accessible location featuring free parking and elevator access.
Clinic Type
Geriatric Care
Address
Sherman, TX
Phone
(903) 871-5671
info@highlandprimarycare.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
Medicare wellness visits covered; accepts original Medicare and most Medicare Advantage plans
Languages Spoken
Pricing
Current Offers
Accepting new patients
FAQs
Do you accept Medicare?
Yes. We accept original Medicare (Parts A & B) and most Medicare Advantage plans. Annual Wellness Visits are covered at 100%.
Do you do home visits?
We do not currently offer home visits. We work to make in-office visits as accessible as possible, with parking close to the entrance and elevator access.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS/NursingHomeDatabase.com: Skilled nursing facilities often have low CMS ratings (e.g., 1-star ratings) and are subject to regular, high-volume complaints (Total of 27 complaints at Texoma Healthcare Center and 23 at Avir at Sherman as of 2026)
- U.S. News, Birdeye, Google: Home health agencies, such as Texoma Medical Center Home Health Services (4.5/5) and CaringBridge Home Health Care, LLC (5/5), generally receive higher ratings than skilled nursing facilities (Varies by agency; 15 reviews for CaringBridge)
Patients praise
- Some nursing and aide staff described as compassionate and attentive
- Effective physical therapy services reported at certain facilities, and high patient satisfaction ratings for specific home health agencies
- Positive experiences with discharge planning and admission processes
Common complaints
- Inconsistent or poor staffing and high employee turnover
- Reports of poor facility cleanliness, unpleasant odors, and maintenance issues
- Concerns regarding medication errors, mismanagement, or sedation
- Delays in patient care response times (e.g., call lights)
- Inadequate attention to specific dietary or rehabilitation needs
- Multiple formal complaints filed with regulatory bodies
"The rooms are filthy. I had to call the front desk to get my son's urinals emptied... they don't keep good records, the food is bad, and people who are on special diets can't get the foods they need."
— Review of Sherman Healthcare Center (Caring.com)"The vast majority of the nursing staff and aides were very personable to my family member, even when he became unable to respond to them. The few times that I had a concern... the nursing staff and administration responded promptly."
— Review of Texoma Healthcare Center (Caring.com)"A number of reviews point to inconsistent staffing, with turnover and understaffing creating gaps in basic care on weekends or busy shifts. Multiple accounts reference odor and cleanliness issues..."
— Review of Focused Care at Sherman (Seniors.fyi)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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