Medical Associates of the Shoals

Internal Medicine • Sheffield, AL

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About

Medical Associates of the Shoals, PC is a Sheffield, Alabama-based medical practice offering internal medicine and family medicine services. They focus on listening to patients, collaborating to manage illness and chronic conditions, and preventing disease. The practice operates from two offices in Sheffield, AL, and employs 11 staff led by Head Nurse Erica Shook. Services span primary care for adults and families, with a emphasis on ongoing patient care and chronic disease management. Contact: talktous@medshoals.com; phone 256-383-4447.

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Clinic Type

Internal Medicine

Address

Medical Associates of the Shoals, Sheffield, AL

Phone

(256) 383-4447

Email

talktous@medshoals.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.medshoals.com/

Services Offered

Internal Medicine
Family Medicine
Urgent Care

Team

Unspecified physicians and staff, Multiple physicians and NPs; part of Medical Associates of the Shoals — Internal Medicine / Family Medicine physicians, nurse practitioners

Insurance & Payment

—

Languages Spoken

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FAQs

Are you accepting new patients?

All physicians are currently welcoming new patients.

Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 5 out of 5 stars (12 reviews (Birdeye))
BestProsInTown: 68 reviews total (N/A)
LocalityBiz: Mixed (notable 1-star and 5-star reviews) (N/A)

Patients praise

doctors who listen and show genuine concern
personable and professional medical staff
efficient office visits with short wait times
helpful with insurance navigation
appreciation for specific physicians like Dr. Horton and Dr. Mansell

Common complaints

inconsistent communication and follow-through
dismissive care for complex chronic illness
denial of new patient applications based on medical history
rude and unhelpful billing department staff
concerns over sudden, large balance increases

"I transitioned to Dr. Bonds after my longtime physician moved. Unfortunately, my experience over the past year felt dismissive and unsupported for complex chronic care."

— LocalityBiz review

"I am now seeing Dr. Horton as my primary physician and I absolutely love him as my primary Dr.! He thoroughly goes over everything, has genuine concern, and the most personable doctor I have ever been to!"

— LocalityBiz review

"Dr. Mansell is a great, caring physician! He listened to our concerns and did not hesitate to do what was necessary to get my daughter back to normal."

— Birdeye review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.