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Shawnee Health, Shawneetown

Shawnee Health

Primary Care • Shawneetown, IL • Since 1971

About

Shawnee Health is a nonprofit health organization serving southern Illinois since 1971. Headquartered in Carterville, it operates a comprehensive network of community health centers across Jackson and Williamson Counties, offering integrated primary medical and behavioral health care, addiction medicine, counseling, family and internal medicine, pediatrics, OB/GYN, nutrition, weight management, pharmacy, dentistry (general and pediatric), and same-day services. The system employs about 88 staff and includes nine medical providers, seven dentists, and sixteen mid-level providers across eight offices in Illinois. Contact: shsinfo@shsdc.org; main phone: (618) 519-9200.

Clinic Type

Primary Care

Address

109 California Street, Carterville, Illinois 62918, US

Phone

(618) 519-9200

Email

shsinfo@shsdc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

If you are dealing with an emergency please call 911 or visit the ER.

Services Offered

  • Primary Care
  • Family Medicine
  • Colorectal cancer screening
  • Alzheimer's disease treatment
  • Oral health for children
  • 4Ms implementation in clinics
  • Social services and health coordination
  • On-Call Provider access
  • Emergency care guidance

Team

  • Dr. Kaif Mansuri — Family Medicine Physician

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish
  • Arabic
  • Chinese (ar/zh/es)

FAQs

What is Shawnee Health?

A network of health and social service centers serving southern Illinois.

Commitments

  • We turn no one away
  • Quality health care is your right
  • Ranked Top 10% of health centers in the nation by HRSA

Awards & Accreditations

  • Top 10% of health centers by HRSA
  • Recognitions and awards noted in site 2024-2025

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Obstetrics and Gynecology): 5 stars (13 reviews)
  • Charity Navigator (Accountability/Finance): 4 out of 4 stars
  • Facebook: 74% recommendation rate (46 reviews)

Patients praise

  • Praised for exceptional care and professional staff in some locations
  • High ratings for accountability and financial transparency as a nonprofit organization
  • Valued by many as a vital community health resource
  • Recognition for skilled and compassionate individual providers

Common complaints

  • Reports of dismissal of serious health concerns
  • Inconsistent appointment scheduling and cancellations
  • Staff demeanor described as rude or condescending in some instances
  • Long wait times for appointment scheduling or no-shows for callbacks

"Dr. Mansuri, a skilled and compassionate physician, is described as the 'best doctor' by patients who have received excellent treatment from him."

— BestProsInTown

"I would not recommend this office... The hygienist was rude and condescending... The dentist had a very poor bedside manner."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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