Shawnee Health
Pediatrics • Shawneetown, IL • Since 1971 • Multiple Shawnee Health locations (Carbondale and others referenced) locations
About
Shawnee Health provides integrated pediatric care as part of its comprehensive family medicine and behavioral health services in southern Illinois. The organization operates a network of community health centers (nine medical providers, seven dentists, sixteen mid-level providers) across Jackson and Williamson Counties, with the main headquarters in Carterville. Pediatric dentistry and pediatric care are offered alongside general pediatrics, internal medicine, family medicine, OB/GYN, nutrition, counseling, and other social services. Offices include locations in Murphysboro, Carterville (HQ), Carbondale, Marion, and surrounding areas. If you’re specifically seeking pediatric care in Shawneetown, Shawnee Health’s nearby offices in the region may be the closest option within their multi-site system.
Clinic Type
Pediatrics
Address
Pediatrics department, Shawnee Health (Carbondale and other clinics referenced in pediatrics pages)
Phone
618-519-9200
shsinfo@shsdc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Call 911 or visit the ER in an emergency
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are included in Shawnee Health’s medical home for my child?
A medical home includes primary care, dental care, nutrition services, counseling, and on-site behavioral health care.
Do Shawnee Health doctors provide newborn care?
Yes. Our Shawnee Health doctors, nurse practitioners, and physician assistants are able to care for your newborn and are trained in Family Medicine which includes infant and child care.
What can I expect from the Pediatric Care Team’s Family Health Liaison?
The liaison helps keep your child up to date with developmental milestones, immunizations, and available resources, and assists with questions, scheduling, and overcoming barriers to care.
What developmental tasks does the liaison help with?
Completing developmental screenings, preparing questions, contacting specialty facilities for appointment scheduling, addressing barriers, and keeping you up-to-date on well-child exams or vaccinations.
What should I do outside regular hours or in an emergency?
Outside regular hours, call the On-Call Provider at 618-519-9200, option #1, select the required specialty, and follow prompts. In an emergency, call 911 or go to the ER.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 5.0/5.0 (13 reviews (Obstetrics and Gynecology))
- BestProsInTown: Varies (Positive for specific providers) (27 reviews (Carterville location))
Patients praise
- some providers praised as skilled and attentive listeners
- highly committed and passionate staff members reported by employees
- mission-driven focus on serving underserved communities
Common complaints
- reports of dismissive attitude toward serious patient concerns
- complaints regarding appointment scheduling and cancellations
- inconsistent communication with patients
- perceived rude or unprofessional conduct by some staff members
- providers described as stretched thin due to high patient volumes
"If you only need routine paps and birth control, this is the place for you. If you start experiencing more serious issues, your concerns will be dismissed."
— Yelp (Shawnee Health - Carbondale)"Dr. Mansuri, a skilled and compassionate physician, is described as the best doctor by patients... He is commended for his attentive listening, thorough care, and willingness to go the extra mile."
— BestProsInTown (Shawnee Health - Carterville)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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