UT Primary Care

Primary Care • Sevierville, TN • Since 1956

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About

It is headquartered in Knoxville, Tennessee, with six U.S. offices including locations in Morristown, Knoxville (HQ), Sevierville, Lenoir City, and Maynardville. The Sevierville location is one of their primary care offices.

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Clinic Type

Primary Care

Address

UT Regional Health Center Sevierville (as part of UT Regional Health Center Sevierville)

Phone

865-428-7586

Email

BOCustomerservice@utmck.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.utmedical.org/locations/ut-primary-care-sevierville

Telehealth

true

Services Offered

diagnostic services
urgent care
wound care and hyperbarics
laboratory services
specialist physicians
board-certified family physicians
routine physical exams
specialized treatment for more complex conditions

Insurance & Payment

—

Languages Spoken

—

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Google Reviews aggregation): 4.3 out of 5 stars (24 reviews)

Patients praise

Friendly and helpful front desk and diagnostic staff
Clean, professional facility atmosphere
Efficient care and short wait times mentioned by some patients
Appreciation for the connection to the broader UT Medical Center network and system integration
Highly knowledgeable and caring physicians

Common complaints

Perceived lack of follow-through and helpfulness from certain providers
Difficulty reaching staff via phone or getting timely responses to voicemails
Frustration with medication refill processes and communication regarding provider availability
Concerns regarding costs for services deemed unhelpful by patients

"The front desk and the vitals ladies were great. As for the NP. Jonathan he is rather useless and or very lazy... Instead of him following through and going ahead and shutting [a CT scan] up. He tells her to get in touch with her regular doctor tomorrow. The only thing they actually did do. Is charge us $107.50 to tell my wife call her regular doctor in the morning."

— Local business review portal

"I have called several times over a month to let them know I had to stop taking medications due to it making me sick. No response at all after leaving several voicemails. I will not longer be using UT as they are lacking in customer care these days."

— Local business review portal

"Palmer is a true Doctor, very knowledgeable, very patient and most of all very caring for his patients."

— Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.